Collections Specialist

Legacy Community Health

Collections Specialist ensuring timely and accurate billing for Medicare, Medicaid, and commercial payers. Part of a mission-driven organization improving community healthcare outcomes.

Posted 7/3/2026full-timeHouston • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in billing processes, insurance claims analysis, and effective communication with patients and insurance companies. Proficient in maintaining confidentiality and managing multiple deadlines in a medical office environment.

Highest-signal resume keywords

Billing Process ManagementInsurance Claims AnalysisElectronic Medical Record ExperienceMedical Terminology UnderstandingCustomer Service Orientation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AnalysisAppeals ProcessingAging Report UtilizationAccount Activity DocumentationInsurance Law Knowledge

Soft Skills

Effective CommunicationOrganizational SkillsTime ManagementTeam CollaborationRelationship Building

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Medical Office SettingBilling and ReimbursementsPatient ConfidentialityThird-Party CarriersDecision-Making Responsibilities

About the role

Key responsibilities & impact

Engage with insurance companies to follow up on unpaid insurance accounts, leveraging aging reports.
Identify and report trends and issues related to billing and reimbursements to your Supervisor.
Process appeals independently and handle billing calls and questions from patients and third-party carriers.
Analyze and interpret claims to ensure accuracy in submissions to insurance companies.
Communicate effectively with internal and external customers through phone calls and written communications.
Research and document account activity, posting adjustments as necessary.
Maintain patient confidence and protect medical office operations by keeping patient information confidential.
Contribute to the team effort by accomplishing related results as needed and performing other duties as assigned.

Requirements

What you’ll need

High School Diploma/GED
Minimum of two years of related experience in a business, medical or technical environment.
Previous experience in a medical office setting and/or experience with an Electronic Medical Record is a plus.
Customer service driven.
Understanding of medical terminology and insurance laws/guidelines.
Excellent organization and time management skills along with excellent oral and written communication skills.
Strong team player.
Ability to learn quickly, build and maintain long-term relationships and work with minimal supervision.
Strong written and verbal communication skills; strong analytical, organizational and time management skills required.
Must be able to manage multiple deadlines and decision-making responsibilities.

Benefits

Comp & perks

Medical, Dental, and Vision insurance
Long-Term Disability insurance
Life insurance and AD&D
403(b) retirement plan
Employee Assistance Plan
Subsidized gym membership
24-hour travel assistance
Paid Time Off
Company holidays
Bereavement Leave
And more!