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Experienced RN, Care Manager
Legacy Community HealthRegistered Nurse - Care Manager guiding high-risk patients toward healthier lives at Legacy Community Health. Collaborating with a team to deliver holistic care and manage patient needs.
About the role
Key responsibilities & impact- Collaborate with multidisciplinary team members to address the unmet needs of assigned patient populations.
- Conduct telephonic outreach and home/virtual visits based on patient acuity and care requirements.
- Perform comprehensive health risk and disease management assessments, including psycho-social care needs.
- Deliver outreach, education, and interventions to patients with high utilization patterns to prevent avoidable hospital admissions.
- Develop patient-centered care plans in partnership with patients and the care team.
- Coordinate services with primary care teams, specialists, home care providers, hospital teams, and managed care organizations.
- Monitor patient progression toward goals and adjust care plans as needed to ensure success.
- Identify and address barriers to meeting goals, adhering to treatment plans, or keeping appointments.
- Build collaborative relationships with patients to promote disease prevention and health self-management.
- Participate in caseload rounds and consultations with the care team to ensure optimal care delivery.
- Assist patients in obtaining medical supplies and referrals for additional education or services.
- Maintain accurate and timely medical documentation of care management activities in the designated care management module.
- Adhere to assigned caseloads, timeframes, and Legacy Community Health safety reporting guidelines.
- Contribute to refining and developing new standards of work to enhance care quality.
- Manage caseloads effectively to reduce avoidable ER visits, hospital admissions, and readmissions.
- Attend staff meetings and participate in ongoing educational opportunities to enhance your skills.
- Perform other duties as assigned to support the overall mission of Legacy Community Health.
Requirements
What you’ll need- Registered Nurse with an active, unrestricted Texas licensure
- Must maintain BLS/CPR
- State Board recognized nursing education
- 3-5 years acute clinical experience
- 1-2 years case/care management experience
- Case Management Certification
- Motivational interviewing
- Experience with all patient populations, including, Commercial, Medicaid & Medicare
- Computer literacy: Ability to operate computer programs and work within various documentation platforms
- Strong customer service skills to coordinate service delivery including proactive identification and resolution of issues that will promote positive patient outcomes
- This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management
- Federally Qualified Health Clinic (FQHC) experience
- Bilingual (Spanish)
- Ability to think critically and problem solve.
Benefits
Comp & perks- Medical, Dental, and Vision insurance
- Long-Term Disability insurance
- Life insurance and AD&D
- 403(b) retirement plan
- Employee Assistance Plan
- Subsidized gym membership
- 24-hour travel assistance
- Paid Time Off
- Company holidays
- Bereavement Leave
- And more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Registered NurseBLSCPRcase managementmotivational interviewingacute clinical experiencepatient-centered care planshealth risk assessmentsdisease managementmedical documentation
Soft Skills
customer servicecollaborative relationshipscritical thinkingproblem solvingcommunicationteamworktime managementdiscretionadaptabilityproactive issue resolution
Certifications
active Texas licensureCase Management Certification