Bilingual RN – Telephone Triage
Legacy Community Health
full-time
Posted on:
Location Type: Hybrid
Location: Texas • United States
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About the role
- Manage urgent and emergency calls with a strategic focus on best practice guidelines for optimal care.
- Leverage innovative telephone triage strategies to accurately direct patients to appropriate care levels and professionals.
- Collaborate with an agile clinical team to prioritize and address immediate patient care needs.
- Accurately gather and document critical patient information, facilitating informed provider decision-making.
- Deliver nursing advice and patient education using state-of-the-art protocols and tools.
- Assist in seamless care coordination while ensuring patient privacy and documentation precision.
- Champion professional collaboration, advocating for an integrated team approach.
- Maintain efficient call handling with a focus on professionalism and cultural competence.
- Ensure unbiased care delivery, respecting cultural diversity and cost-effectiveness in treatment approaches.
Requirements
- Graduate from an accredited Registered Nursing program with active Texas RN licensure.
- CPR certification, demonstrating readiness for emergency scenarios.
- Minimum of three years of practical RN experience, with a preference for family medicine expertise.
- Previous nursing triage experience is a significant advantage.
- Demonstrated proficiency in clinical, interpersonal, and organizational skills.
- Strong communication skills, both written and verbal.
- Ability to effectively manage multiple deadlines and prioritize tasks.
- Spanish language fluency strongly preferred to support our diverse community commitment.
Benefits
- Medical, Dental, and Vision insurance
- Long-Term Disability insurance
- Life insurance and AD&D
- 403(b) retirement plan
- Employee Assistance Plan
- Subsidized gym membership
- 24-hour travel assistance
- Paid Time Off
- Company holidays
- Bereavement Leave
- And more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
nursing triagepatient educationcritical patient information documentationcare coordinationemergency call managementfamily medicine expertiseclinical skillsorganizational skillscultural competenceSpanish language fluency
Soft skills
communication skillsinterpersonal skillsprofessionalismcollaborationstrategic focustask prioritizationcultural diversity respectadvocacymultitaskingempathy
Certifications
Registered Nursing programTexas RN licensureCPR certification