Member Engagement Manager

LearnLux Financial Wellbeing

Member Engagement Manager at LearnLux creating engaging campaigns for employee financial wellbeing. Blending marketing, content creation, and creative strategies to drive global engagement.

Posted 7/1/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building and optimizing multi-channel engagement campaigns, particularly in Braze, while effectively managing client relationships and creating engaging content. Strong ability to analyze campaign performance and leverage insights for continuous improvement.

Highest-signal resume keywords

Braze Campaign ManagementContent CreationMarketing AutomationClient Engagement StrategiesOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Campaign OptimizationEmail MarketingSMS MarketingDirect Mail CampaignsGraphic DesignVideo EditingCopywritingEngagement MetricsDigital Content CreationEvent Curation

Soft Skills

CreativityCommunication SkillsRelationship BuildingOrganizational Skills

Tools & Technologies

BrazeCanvaFigmaAdobe Creative Suite

Industry Keywords

Benefits IndustryMember EngagementClient SuccessCampaign Performance

About the role

Key responsibilities & impact

Build, launch, and optimize multi-channel engagement campaigns in Braze, including email, SMS, and direct mail, while maintaining campaign quality and performance
Partner with Client Success to develop, present, and gain buy-in for innovative member engagement strategies, tailoring campaigns to the needs of each client and employee population.
Present campaign performance and data-driven recommendations to clients and internal stakeholders, using insights to optimize future campaigns and demonstrate impact.
Partner with other team members within your team and across the organization to deliver solutions at scale
Create short-form and digital content that makes financial wellbeing feel approachable and fun
Own the creation of physical engagement materials; managing everything from brainstorming to delivery
Curate meaningful in-person and digital events with our clients to provide value and increase engagement
Partner with clients, their HR/benefits teams and/or consultants to tailor engagement strategies to each employee populationExperiment constantly by pitching and testing new ideas, learning from the data, and doubling down on what works
Bring a member-first lens to everything, serving as the voice that helps transform a benefits platform into something people genuinely want to use

Requirements

What you’ll need

3-5 years of experience in marketing, content creation, community/member engagement, or a similar creative role, ideally having worked in the benefits industry
A maker mentality which can design graphics, edit short videos, and write punchy copy without waiting on a big team
Experience with marketing automation platforms (Braze preferred) and familiarity with design tools (ex. Canva, Figma, or Adobe Creative Suite)
Endlessly creative using your backlog of ideas and the energy to actually ship them
Exceptional organizational skills with the ability to manage multiple campaigns across clients while simultaneously developing new materials and engagement strategies.
Strong written and verbal communication skills, with the ability to build relationships with clients and confidently represent LearnLux to their employees
Familiarity with engagement metrics and email/campaign tools

Benefits

Comp & perks

Remote-first company structure
Medical, dental, and vision
401(k)
Mental wellbeing (Talkspace)
Financial wellbeing (LearnLux)
Paid vacation and sick leave
Paid sabbatical after 5 years of service
A supportive, inclusive team culture
Opportunities for continuous learning and growth at a fast-growing startup at the cutting edge intersection of financial wellness and technology