Learning Resources

Account Manager – Key Accounts

Learning Resources

full-time

Posted on:

Location Type: Office

Location: Vernon Hills • Illinois • 🇺🇸 United States

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Salary

💰 $100,000 - $115,000 per year

Job Level

Mid-LevelSenior

Tech Stack

ERP

About the role

  • Serve as the primary point of contact for assigned B2B key accounts
  • Develop and maintain relationships deep within existing client networks
  • Conduct technical and consultative sales support calls onsite and via conference calls
  • Identify and resolve critical issues encountered by clients and the hand2mind team
  • Lead in driving a first-class client experience
  • Partner with internal teams to facilitate the onboarding of new clients and the rollout of new products and services
  • Oversee the successful management of the customer service team
  • Collaborate with various teams to ensure client needs are understood
  • Develop and present quarterly business review presentations

Requirements

  • Bachelor’s Degree or equivalent work experience
  • Minimum 5 years of experience serving as the primary contact for B2B clients in the day-to-day servicing of key accounts
  • Experience in a custom manufacturing and/or complex distribution fulfillment environment is preferred
  • Working knowledge of Microsoft D365 ERP software a plus
  • Above average mathematical and analytical skillset
  • High proficiency working in a computer environment and various software technology (Microsoft Office or Google Suite experience with strong, intermediate-level Excel skills)
Benefits
  • Competitive benefits package
  • Supportive culture
  • A variety of training and development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
B2B salesclient relationship managementtechnical sales supportanalytical skillsmathematical skillsMicrosoft D365 ERPMicrosoft OfficeGoogle SuiteExcel
Soft skills
communicationproblem-solvingcollaborationleadershipcustomer serviceconsultative skillsorganizational skills
Certifications
Bachelor’s Degree