Overseeing the Centers, as it relates to facilitating daily work/service orders, budgeting, maintaining general/preventive maintenance, general department process improvements/development, safety and lease compliance while assisting with Construction, and other capital projects by adhering to the overall CARD Facilities principles.
Interacts collaboratively with multiple team members (Directors, Corporate Staff, Property Staff and Operations and Construction staff) in inspections; repairs; maintenance; ensuring that the company’s financial, business and customer service objectives are achieved
Negotiates contracts with service providers and identifies and fills vendor gaps for best pricing and service
Responsible for the ongoing improvement, and continued development of Facilities Team and processes, including software and vendor relations
Work closely with Operation Managers to ensure that site level staff are properly trained, understand expectations consistent with the principles of the CARD Facilities team
Ensure top priority is to maintain a safe and clean work environment and portfolio
Effectively delivers and manages facility needs met including janitorial, life-safety, engineering, general maintenance and effectively resolves any emergency related issues
Review and manage quality control functions to ensure staff and vendors follow approved standards, practices and regulatory requirements
Maintains accurate preventative maintenance schedules, and quarterly inspections are conducted as required
Collaborate with Operation Managers and Division Managers and Directors to constantly review Maintenance, and related budgets
Leads the supervision of all maintenance programs relating to the interior and exterior conditions and appearance and operation of the facilities, providing positive and prompt response to requests, working within assigned Lease obligations
Prepares and delivers consolidated reporting and reviews of all budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the Facilities
Responsible for the development, preparation, and explanation of the annual facility budget, quarterly forecasts, and business plans
Directly involved in the development of capital budgets for Centers. This includes contributions towards a five-year plan of maintenance, facility improvement, and cost reduction initiatives.
Coordinates vendors to comply with insurance requirements, and insurance claims as required
Assists in the Project Management of relocations, new setups, and other assigned Facility or Real Estate Projects
Supports Real Estate Initiatives by touring existing and new sites
Manages and maintains general business licenses
Manages the Facilities Coordinator staff, including hire and fire activities, training, coaching and mentoring staff
Requirements
Bachelor’s Degree, or plus years in Management within a Corporate environment preferred
Years in an operational leadership position, preferably within Facilities or Real Estate
Experience working with vendors, Property Management, and/or Leasing representatives
Possess strong communication skills via phone and email
Ability to exercise considerable judgment, maintain confidentiality, and act in a diplomatic manner
An excellent facilitator who is experienced in resolving conflicts
A decisive individual who possesses analytical ability, good judgment, and strong operational focus
Ability to work with peers in a team effort
Demonstrates ability to manage multiple priorities and deadlines
Ability to work extended hours, weekends, and holidays pursuant with industry demands
Proficient in Microsoft Office and industry related software programs
Willingness to travel
Ability to maintain a high level of discretion and confidentiality
English proficiency, both verbal and written, is required