Customer Analyst
Lear Corporation
full-time
Posted on:
Location Type: Office
Location: Kenitra • 🇲🇦 Morocco
Visit company websiteJob Level
JuniorMid-Level
About the role
- Receive and process customer orders
- Track customer variations
- Interacting with customers, providing information in answer to inquiries about products, accounts, and services.
- Control and follow FG stocks
- Organize customer pick ups
- Manage returnable packaging availability
- Ensure delivery performance at required level
- Ensure internal KPIs are on target 0Premium Freight /0obsoletes/ OTIF 100%
- Track customer backlogs to avoid any issue with customers
- Monitoring products changes: 0 obsolete and handle customer claims
Requirements
- Bac+5, with at least 2 years of experience within an automotive Industry
- Ability to work in a high-tempo environment and interact with team members over a wide scope of the organization.
- Solid understanding on Supply Chain, Logistics
- Highly effective communication skills
- Proficiency in all Microsoft Office applications
- Proficiency in both English & French languages, spoken and written.
Benefits
- Medical insurance
- Social security benefits
- Transportation allowance
- Canteen in site
- Paid Vacations
- Flexible working hours
- Access to Learning and development opportunities
- Opportunities to give back to the community
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Supply ChainLogisticsCustomer Order ProcessingKPI ManagementStock ControlReturnable Packaging ManagementDelivery Performance MonitoringCustomer Backlog TrackingProduct Change Monitoring
Soft skills
Effective CommunicationTeam CollaborationHigh-Tempo Work Adaptability
Certifications
Bac+5