Senior Consultant, Professional Services
LeanData
full-time
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteSalary
💰 $110,000 - $140,000 per year
Job Level
Senior
Tech Stack
Go
About the role
- LeanData helps the world’s fastest-growing companies automate, simplify, and accelerate revenue.
- Lead client engagements: Drive enterprise onboarding and manage projects to ensure high satisfaction and achievement of customer success targets.
- Sales support: Collaborate with sales teams on scoping and build out Statements of Work.
- Analyze business processes: Build detailed requirements, process flows, and project plans using LeanData’s implementation methodology.
- Expert solutioning: Advise clients on maximizing LeanData’s platform, integrating with Salesforce and other GTM tools to streamline operations.
- Risk and escalation management: Proactively resolve project risks and client escalations, collaborating across product, engineering, and internal teams.
- Drive best practices: Develop Professional Services processes and mentor junior consultants, fostering continuous improvement.
- Champion the customer: Influence strategic product direction by surfacing insights from complex implementations and C-level engagements.
- Maintain transparency: Track, communicate, and document key milestones and program status using Salesforce and internal systems.
Requirements
- 4-6 years SaaS or technology experience: Proven track record managing large, complex and geographically diverse enterprise projects and pre-sales engagements.
- Advanced problem-solving and relationship-building: Skilled at navigating ambiguity, influencing stakeholders, and driving project progress across teams.
- Domain expertise: Background and knowledge of Go-To-Market strategies and working with revenue operations or marketing operations is a plus.
- Salesforce expertise: Deep experience with Salesforce and marketing automation platforms (Marketo, Eloqua, Pardot, etc.); Salesforce Administrator certification is a plus.
- Leadership and communication: Able to lead technical and executive-level discussions, facilitate strategy and implementation sessions, and mentor colleagues.
- Accountability and poise: Demonstrates ownership, excellent time management, and composure under pressure in complex client environments.