Accounts Receivable Specialist

LeadVenture™

Accounts Receivable Specialist responsible for contacting clients to collect overdue payments at LeadVenture. Monitoring accounts, investigating debts, and resolving credit issues.

Posted 5/1/2026full-timeRemote • California, Colorado, Connecticut, Maryland, Nevada, New York, Rhode Island, Washington • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Monitor portfolio of accounts daily and identify outstanding account receivables
Investigate historical data for debts and bills and take actions to encourage timely payments
Process payments, credits, and refunds
Research and respond to customer inquiries regarding billing-related issues
Reconcile accounts for billing and cash application and resolve customer credit issues
Contact customers (via phone and email) with overdue balances and collect payment
Negotiate payment plans within approved guidelines
Update account status records and keep up-to-date accurate notes on customer records
Prepare and present reports on collection activities and progress
Contact customers with declined credit cards and respond to ACH chargebacks within allotted time from the bank
Answer incoming phone calls and respond to voicemails in a timely manner
Respond to internal requests and manage email inboxes daily (personal and group email inboxes)
Help customers navigate through the cancellation process to settle their contract balance
Review accounts that have filed for bankruptcy
Work with a 3rd party collections agency and submit delinquent accounts
Escalate issues which need additional review
Other projects and tasks as assigned

Requirements

What you’ll need

At least 2–3 years’ experience in Collections and Accounts Receivable
Skilled in Microsoft Office suite (Word, Excel, PowerPoint, etc.)
Exceptional attention to detail and problem-solving skills
Exceptional integrity, honesty, and trustworthiness
Excellent ability to successfully interface with clients and handle multiple priorities concurrently
Able to work in a fast-paced, continuously evolving environment
Critical thinking skills
Self-motivated
High capacity to learn and adapt

Benefits

Comp & perks

Equal Opportunity Employer
Provides equal employment opportunities (EEO)
Private healthcare
401(k) matching

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

collectionsaccounts receivablepayment processingcredit negotiationaccount reconciliationbillingcash applicationreport preparationbankruptcy reviewACH chargeback response

Soft Skills

attention to detailproblem-solvingintegrityhonestytrustworthinessclient interfacingmultitaskingadaptabilityself-motivationcritical thinking