Communication Specialist
LeadVenture™
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Draft and manage corporate communications, including press releases, executive announcements, and company-wide updates.
- Support internal and external communications tied to mergers, acquisitions, and major corporate milestones.
- Develop and maintain corporate messaging frameworks that ensure clarity, consistency, and alignment across audiences.
- Draft proactive and reactive customer communications, including messaging during service disruptions or product issues.
- Own and manage online review responses across multiple brands and platforms (BBB, Google, Facebook, Capterra, G2, etc.), ensuring timely and thoughtful engagement.
- Develop and lead a structured review strategy — including how LeadVenture asks for reviews, responds to feedback, and monitors public reputation.
- Maintain a playbook of tone standards and response protocols that ensure consistency across brands and teams.
- Monitor public sentiment and surface reputation trends to leadership with actionable recommendations.
- Lead communications planning and campaign coordination for mergers, acquisitions, and other major corporate events.
- Support campaigns tied to public and professional reputation — including initiatives that shape how customers, partners, and prospects perceive LeadVenture and all the go-to-market brands.
- Bring structure and organization to how the company communicates at scale, ensuring milestones and deliverables stay on track.
- Own and manage LeadVenture and all the go-to-market brands' corporate-level social media presence with clear, well-crafted content aligned to brand voice and business objectives.
- Develop and maintain a social media content calendar that reflects corporate priorities, milestones, and thought leadership.
- Partner with brand and marketing teams to ensure corporate social is coordinated with broader campaigns and announcements.
Requirements
- 2–5 years of experience in communications, public relations, marketing, or a related role.
- A bachelor’s degree in Communications, Marketing, Public Relations, Journalism, or a related field is preferred.
- Strong writing skills, including experience drafting press releases, executive messaging, and corporate communications.
- Experience owning or managing online review response programs or other public-facing feedback channels.
- A strategic mindset around reputation — understanding how public perception is built, protected, and repaired.
- Experience with corporate or brand-level social media management.
- Exposure to crisis communication or reactive customer messaging.
- Experience coordinating cross-functional communications initiatives or M&A-related communications.
- Strong organizational skills and attention to detail, with comfort in fast-moving environments.
- Familiarity with project management tools (Wrike, Asana, Monday, etc.) preferred.
- SaaS, B2B, or multi-brand organization experience preferred.
Benefits
- Equal Opportunity Employer
- Health insurance
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
corporate communicationspress releasesexecutive messagingcustomer communicationsreview response programssocial media managementcrisis communicationcross-functional communicationsproject management
Soft Skills
strong writing skillsstrategic mindsetorganizational skillsattention to detailability to work in fast-moving environments