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Account Manager
LeadingResponseAccount Manager supporting Sales group in delivering effective marketing campaigns. Collaborating with clients and internal teams to coordinate seminar marketing strategies and execution.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service and communication skills while managing multiple seminar campaigns efficiently. Proficient in Microsoft Office, particularly Excel, with a focus on attention to detail and problem-solving in a fast-paced environment.
Highest-signal resume keywords
Customer Service ExperienceMicrosoft Office ProficiencyProject Management SkillsExcellent Communication SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Microsoft ExcelProject ManagementData EntryCampaign CoordinationOrder Management
Soft Skills
Problem-SolvingAttention to DetailTeam PlayerResourcefulnessFollow-Up Skills
Tools & Technologies
OutlookBusiness Management System
Industry Keywords
Customer Relationship ManagementSales SupportSeminar CampaignsMarketingPrinting
About the role
Key responsibilities & impact- Assist Sales in completing seminar campaign order details by communicating with clients by phone and or email
- Establish, maintain and foster good working relationships with each client
- Build client’s trust and confidence by providing timely, accurate, and superior service
- Create, communicate and execute seminar campaign deadlines with client to ensure proper delivery of product to meet client expectations
- Coordinate/Manage 90+ seminar campaigns a month simultaneously from point of order received through product delivery
- Able to work in a high paced environment alongside professional sales people in a clean professional office setting
- Enter and track all seminar campaigns into businesses management system
- Manage customer relationship and act as a liaison between client and sales representatives
Requirements
What you’ll need- Bachelor degree preferred
- Must have solid computer skills, with thorough knowledge of Outlook and Microsoft Office products (especially Excel)
- Previous experience in customer service, sales, marketing, printing, graphics, pre-press, or mail house preferred
- Requires excellent problem-solving skills to resolve internal and external issues
- Highly organized and possess superior follow-up skills and can prioritize and multi-task
- Attention to detail
- Must be resourceful, a team player, and customer oriented
- Exceptional communication skills
- Be competitive, driven, and confident
- Team player
Benefits
Comp & perks- Ongoing individual and group sales training and coaching including one-on-one mentorship from industry leaders
- Experience in sales, marketing, and SaaS
- Opportunities for career growth based on performance
- Cutting-edge sales enablement technology resources
- Competitive base salary
- Uncapped variable sales compensation based on performance
- Two weeks paid vacation during the first full year
- Fitness reimbursement
- Referral bonus program
- Health/Dental/Vision/HSA/FSA coverage available 1st of the month following your hire date
- 401(k) with company match
- Paid Holidays