Network Switch Technician

Leader Communications Inc. (LCI)

Network Switch Technician maintaining Avaya/VoIP switching, telephone infrastructure, and voice-path integrity. Supporting secure U.S.

Posted 8/22/2026full-timeAbilene, Oklahoma City • Oklahoma, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing and maintaining VoIP systems, including switch configurations and database administration, while ensuring compliance with DoD policies and security standards. Proficient in troubleshooting voice delivery systems and executing software changes to maintain system integrity.

Highest-signal resume keywords

VoIP/Avaya Phone Systems AdministrationDoD 8140 CertificationTelecommunications Industry ExperienceREMEDY ITSM Ticketing FrameworkVoice Switching Systems Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Telecommunications ServicesVoIP Database ProvisioningSIP/H.323 SignalingDigital/Analog Trunk CircuitsSystem Configuration ManagementSoftware/Firmware UpgradesDatabase AuditingVoice Path Integrity MaintenanceTroubleshooting Voice Delivery SystemsData Lifecycle Management

Soft Skills

Effective CommunicationInterpersonal SkillsTeam CollaborationProblem-SolvingWritten Communication

Tools & Technologies

REMEDY Trouble Ticket SystemMicrosoft Office SuiteVoice Switching EquipmentNetwork-Connected VoIP TelephonesEthernet Ports Management

Certifications & Qualifications

CompTIA Security+U.S. Government Secret Security Clearance

Industry Keywords

DoD AF PoliciesTelecommunications TrendsVoice Switching SystemsIP Media SystemsCLAN Cards

Tech Stack

Tools & technologies

ITSMSwitchingVoIP

About the role

Key responsibilities & impact

Perform system management, configuration administration, and routine maintenance for base communications systems (BTS)
Maintain end-to-end voice path integrity
Manage switch configurations
Perform software functions and translations for trunks, circuits, and configurations requested by on-base systems or users
Administer data lifecycle management, including reclamation and reassignment of unused telephone lines
Maintain an accurate master listing of active telephone numbers and associated hardware types
Document and audit database configurations, circuit paths, and user profiles
Manage user and device databases for network-connected VoIP telephones
Plan and execute software/firmware changes, systemic upgrades, and emergency security patches
Provide maintenance through defined demarcation points, including end instruments and physical/logical Ethernet ports of voice switching equipment for host and remote switches
Own, troubleshoot, and resolve support requests routed through the REMEDY Trouble Ticket system
Troubleshoot customer telephone devices and voice delivery systems
Perform other duties and follow additional instructions requested by the supervisor

Requirements

What you’ll need

Minimum four (4) years of experience with telecommunications industry services, solutions and trends
Experience administering and maintaining VoIP/Avaya phone systems
Current DoD 8140 certification, such as CompTIA Security+
National Security background investigation required; Secret clearance
Direct experience with host/remote voice switching systems, IP Media systems, IP System Interfaces, and CLAN cards
Proficiency in provisioning, altering, and auditing telco/VoIP database listings
Practical familiarity with REMEDY or an equivalent enterprise-level ITSM ticketing framework
Understanding of VoIP deployment standards, SIP/H.323 signaling, and standard digital/analog trunk circuits
Knowledge of DoD AF policies and regulations
Intermediate to advanced Microsoft Office skills: Word, Excel, Outlook, and PowerPoint
Ability to communicate effectively with all levels of employees and outside contacts
Strong written and verbal communication skills
Excellent interpersonal and team skills
Ability to work alone or as part of a team
Must be able to attain and maintain a valid U.S. Government Secret security clearance

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Leader Communications Inc. (LCI) Website LinkedIn All Job Openings 201 - 500 employees Founded 1998 💼 Consulting 🎖️ Defense 📦 Logistics Consulting
Defense
Logistics Leader Communications Inc. (LCI) is a company implied by its name to operate in the communications and telecommunications sector. The provided text appears to be a placeholder or verification message and contains no detailed information about products, services, customers, or business model. With limited data, the most conservative classification is that LCI offers telecommunications or communications-related services or solutions, but additional information is required to refine this description and add other relevant industries. Network Switch Technician 🔥 0 minutes ago 🏢 Abilene – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Network Technician 👻 Ghost score 12% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Perform system management, configuration administration, and routine maintenance for base communications systems (BTS)
Maintain end-to-end voice path integrity
Manage switch configurations
Perform software functions and translations for trunks, circuits, and configurations requested by on-base systems or users
Administer data lifecycle management, including reclamation and reassignment of unused telephone lines
Maintain an accurate master listing of active telephone numbers and associated hardware types
Document and audit database configurations, circuit paths, and user profiles
Manage user and device databases for network-connected VoIP telephones
Plan and execute software/firmware changes, systemic upgrades, and emergency security patches
Provide maintenance through defined demarcation points, including end instruments and physical/logical Ethernet ports of voice switching equipment for host and remote switches
Own, troubleshoot, and resolve support requests routed through the REMEDY Trouble Ticket system
Troubleshoot customer telephone devices and voice delivery systems
Perform other duties and follow additional instructions requested by the supervisor 🎯 Requirements
Minimum four (4) years of experience with telecommunications industry services, solutions and trends
Experience administering and maintaining VoIP/Avaya phone systems
Current DoD 8140 certification, such as CompTIA Security+
National Security background investigation required; Secret clearance
Direct experience with host/remote voice switching systems, IP Media systems, IP System Interfaces, and CLAN cards
Proficiency in provisioning, altering, and auditing telco/VoIP database listings
Practical familiarity with REMEDY or an equivalent enterprise-level ITSM ticketing framework
Understanding of VoIP deployment standards, SIP/H.323 signaling, and standard digital/analog trunk circuits
Knowledge of DoD AF policies and regulations
Intermediate to advanced Microsoft Office skills: Word, Excel, Outlook, and PowerPoint
Ability to communicate effectively with all levels of employees and outside contacts
Strong written and verbal communication skills
Excellent interpersonal and team skills
Ability to work alone or as part of a team
Must be able to attain and maintain a valid U.S. Government Secret security clearance Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs