Customer Success Manager, B2B Online Marketing

Leadeffect GmbH

Customer Success Manager managing B2B customer projects in online marketing. Building strong customer relationships and leading projects from planning to implementation with a remote setup.

Posted 6/8/2026full-timeRemote • 🇩🇪 GermanyJuniorMid-Level💰 €50,000 - €65,000 per yearWebsite

About the role

Key responsibilities & impact

You manage our client projects end-to-end and keep all threads together using tools like Asana.
You take ownership of our client relationships and drive projects forward strategically.
You support our clients from the initial kickoff through to reporting and act as their primary point of contact for the project.
You develop effective lead generation strategies and push implementation forward together with your team.
You present your strategies persuasively and win clients over for your ideas and concepts.
You keep KPIs, timelines and results in view at all times and ensure projects progress measurably.
You coordinate internal teams and freelancers and ensure everyone works efficiently and on equal footing.
You develop into an expert in B2B marketing to continuously create more effective strategies for our clients together with your team.

Requirements

What you’ll need

Experience in client/account management (min. 2 years)
Experience in project management (min. 2 years)
Proficiency with digital tools and platforms
Open, outgoing and strong communication skills with clients and within the team
Reliable, organized working style for planning and managing projects
Proactive mindset, solution-oriented thinking and willingness to develop further
Ability to translate target-group insights and understand complex IT products
Performance-oriented with strong commitment to your area of responsibility
German at C2 or native level; English at business level

Benefits

Comp & perks

Option to work as a permanent employee or on a freelance basis
Attractive annual salary €50,000 - €65,000 (depending on experience; based on full-time 40 h/week)
Access to our in-house training platform for B2B marketing for continuous learning and to expand your marketing expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

client managementproject managementlead generation strategiesKPI trackingstrategic planningB2B marketingperformance measurementsolution-oriented thinkingtarget-group insightscomplex IT product understanding

Soft Skills

strong communication skillsreliable working styleorganized planningproactive mindsetoutgoing personalityteam collaborationownership of client relationshipspersuasive presentation skillscommitment to responsibilitywillingness to develop further