Technical Program Manager II
TASC
Technical Operations Manager
Lead Bank
full-time
Posted on:
Location Type: Hybrid
Location: Lee's Summit • Montana • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SQL
About the role
- Serve as the primary administrator and owner of nCino, responsible for configuration, customization, and maintenance of the platform.
- Build and optimize workflows, automation, and page layouts to support business processes across lending and operations.
- Collaborate with stakeholders to translate functional requirements into scalable system configurations.
- Manage user roles, permissions, and data integrity to ensure consistent, compliant system use.
- Coordinate testing, release management, and ongoing platform enhancements in partnership with Technology and Compliance teams.
- Maintain documentation of system configurations, change management logs, and best practices.
- Create, automate, and maintain dashboards and reports in nCino, Snowflake, and other reporting systems as applicable.
- Identify and close data gaps to ensure accuracy and completeness of operational information.
- Complete ad hoc and recurring data requests across Payments, Compliance, FinCrimes, Product, and Executive teams in a secure, timely manner.
- Lead and execute core operations projects focused on the configuration, testing, and ongoing ownership of loan products within the Finxact core.
- Drive high-impact special projects tied to operational transformation, including new product rollouts, technology partner integrations, and system enhancements.
- Represent Operations in cross-functional initiatives, ensuring scalability, compliance, and operational alignment.
Requirements
- 5+ years of project management or operational systems experience; nCino administrative experience required.
- Proven ability to configure, maintain, and enhance Salesforce/nCino environments.
- Strong understanding of banking operations, loan operations, and core operations.
- Experience configuring and maintaining loan products within a core banking system.
- Excellent organizational, communication, and stakeholder management skills.
- Ability to manage multiple time-sensitive projects simultaneously in a fast-paced environment.
- High level of initiative, curiosity, and willingness to roll up your sleeves.
- Advanced reporting and data analytics experience with SQL and Snowflake (preferred qualification).
- Proficiency with Metabase, QuickSight, or equivalent reporting tools (preferred qualification).
Benefits
- Competitive compensation based on experience, geographic location, and role
- Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
- Paid parental leave
- Flexible vacation policy, including PTO and paid holidays
- A fun and challenging team environment in a dynamic industry with ample opportunities for career growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
nCino administrationSalesforce configurationdata analyticsSQLreportingworkflow optimizationautomationdata integrity managementloan product configurationchange management
Soft skills
organizational skillscommunication skillsstakeholder managementproject managementinitiativecuriositytime managementcollaborationproblem-solvingadaptability