Sustainability Professional, Delivery Manager

LDN Apprenticeships

Delivery Manager managing Quality Assurance for apprenticeship programmes in sustainability at LDN Apprenticeships. Leading and supporting Skills Coaches to ensure effective delivery and assessment of training.

Posted 7/11/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSenior💰 £47,000 - £49,000 per yearWebsite

About the role

Key responsibilities & impact

Work as an inspiring manager to ensure Skills Coaches are supported and feel confident in delivering training and assessment.
Effectively manage and develop your team towards agreed levels of performance / KPIs and to the required standards.
Ensure all activities continually meet the needs of our learners and be responsible for maintaining the quality assurance of our qualifications.
Support the Head of Portfolio in planning and delivering a high-quality curriculum and learning experience.
Ensure resources and training materials give opportunities for Skills Coaches to support their apprentices to be successful.
Support Skills Coaches with learners at risk and act as a point of escalation to resolve issues and risks with clients.
Produce IQA and observation feedback reports for your team, identifying areas for improvement and sourcing CPD opportunities.
Successfully guide Skills Coaches through the requirements of the Assessment Plan for relevant Apprenticeship Standards.
Work with the Head of Portfolio to manage the relationship with the relevant Assessment Organisation.
Support the Hiring Manager in recruiting the best coaches for the programmes that you deliver.
Support with programme reviews where relevant.

Requirements

What you’ll need

Knowledge of Apprenticeship-related regulations, standards and IQA processes
Knowledge of apprenticeship delivery, and of the role of Skills Coaches/ Tutors.
Knowledge of the L4 Corporate Responsibility & Sustainability Practitioner standard
Previous management or supervisory experience
Strong background in managing high-quality learning programmes
Have excellent IT skills and relevant technical knowledge.
A good understanding of using Salesforce would be an advantage
Communicate effectively with people at all levels from apprentices to the Managing Director, and do so with compassion, maturity and professionalism.
Exceptional organisational and communication skills
Ability to work independently/problem-solving
Be innovative and bring new ideas and drive continuous quality improvement
Be passionate about helping people start their careers at amazing companies and this inspires you to deliver the best training possible
Demonstrates commitment to our values and expected behaviours.

Benefits

Comp & perks

25 days holiday plus bank holidays, with an extra day added for each year you’re with us (up to three years).
The option to buy additional holiday if you need more time to switch off.
Discretionary company-wide well-being days, when the whole company takes the day off together.
A company Apple MacBook.
Workplace pension with 4% employer contribution.
Hybrid working with real flexibility.
Quarterly prizes for top performers across the business.
Regular socials including a summer party and a Christmas celebration worth showing up for.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Apprenticeship DeliveryQuality AssuranceCurriculum PlanningPerformance ManagementTraining Material Development

Soft Skills

Organizational SkillsProblem-SolvingInnovative ThinkingCompassionate CommunicationTeam Leadership