Field Customer Service Technician
LayerZero Power Systems
full-time
Posted on:
Location Type: Remote
Location: Wisconsin • United States
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Salary
💰 $35 - $55 per hour
About the role
- Perform startup, commissioning, service, and preventive maintenance on LayerZero equipment: Static transfer switches, Power distribution equipment, Remote power panels
- Provide customer support while on site and via email and phone
- Maintain timely and detailed service records in the LayerZero system
- Provide emergency response for critical incidents
- Regularly scheduled time slots for 1-844-855-5977 LayerZero 24/7 incident response
Requirements
- Service experience with electric power systems – Required.
- Electrical and electronic troubleshooting skills – Required.
- Ability to read diagrams and schematics – Required.
- Familiarity with programming printed circuit boards via PC based programs – Required.
- Safety awareness and electrical PPE knowledge – Required.
- Electronics or electrical training from military service – Preferred.
- Clean driving record – Required.
Benefits
- Competitive pay with performance incentives
- 100% company-paid medical, dental, and vision
- 401(k) with company match
- 3 weeks PTO, 10 paid holidays, and 2 floating holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
service experience with electric power systemselectrical troubleshooting skillselectronic troubleshooting skillsability to read diagramsability to read schematicsprogramming printed circuit boardssafety awarenesselectrical PPE knowledge
Soft Skills
customer supportemergency responsecommunication skills
Certifications
electrical training from military serviceclean driving record