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LawPay

Temporary Collections Assistant

LawPay

Temporary Collections Assistant responsible for maintaining records and reporting at 8am. Supporting collection activities and risk assessment in a fast-paced environment.

Posted 5/21/2026full-timeRemote • 🇨🇴 ColombiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Running daily reports and assisting in maintaining accurate and detailed records of collection activities in the company’s database.
  • Assist in consolidating reporting from various databases in Excel on a routine basis.
  • Escalate unresolved issues to senior collections staff or management.
  • Assess customer accounts for high-risk factors and report findings to management, contributing to risk mitigation efforts.
  • Update customer accounts as directed.
  • Perform other duties as assigned.

Requirements

What you’ll need
  • High school diploma or equivalent; associate degree preferred.
  • Strong verbal and written communication skills.
  • Basic math and problem-solving skills.
  • Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and Google Docs.
  • Strong organizational skills with attention to detail.
  • Experience and/or knowledge of Salesforce.
  • Outstanding problem-solving skills; “can-do” attitude and resourcefulness, combined with the ability to propose solutions.
  • Exemplary analytical and communication skills.
  • Comfortable working in a fast-paced environment; ability to pivot as business priorities shift.
  • Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.

Benefits

Comp & perks
  • Continuous learning
  • Genuine community
  • Holistic wellness
  • Meaningful engagement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data reportingrecord maintenancerisk assessmentbasic mathproblem-solvinganalytical skills
Soft Skills
verbal communicationwritten communicationorganizational skillsattention to detailresourcefulnessadaptability
Certifications
high school diplomaassociate degree