LawPay

User Researcher

LawPay

full-time

Posted on:

Location: 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Conduct generative and evaluative research across product experiences with methodological rigor
  • Collaborate closely with product managers, designers, data analysts, and leaders to identify possible research goals and timelines
  • Create compelling presentations and reports to communicate learnings and recommendations
  • Develop a deep understanding of user needs and pain points in legal tech, acting as the voice of the user
  • Identify strategic opportunities that address user needs and create business value
  • Other Duties as assigned

Requirements

  • 2-5 years of industry experience where you conducted qualitative user research
  • Demonstrated track record of leading research projects with a focus on connecting your work to the broader business strategy and making progress against key outcomes
  • Strong storytelling and presentation skills to create artifacts and share research findings in ways that are tailored to and motivate cross-functional stakeholders
  • Proficiency in industry-standard tools (Figma, Zoom, UserTesting, Maze, Dovetail, Reduct, Qualtrics, etc.)
  • Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.
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