LawPay

Email Marketing Coordinator

LawPay

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $70,000 - $80,000 per year

About the role

  • Act as project manager for customer notifications, ensuring all communications move efficiently from intake → creation → approval → deployment.
  • Collect and manage all necessary inputs for each communication, including: Audience lists or targeting criteria, Email copy or messaging requirements, Stakeholder approvals (Legal, Product, CS, etc.) Timing recommendations and dependencies.
  • Create and manage Asana tasks for each communication, keeping all steps, owners, timelines, and deliverables organized and on track.
  • Coordinate cross-functional teams to align timelines, resolve conflicts, and ensure clarity on roles and expectations.
  • Partner with Engagement Marketing to prepare communications for deployment (email, SMS, in-app, etc.).
  • Assist with building or QA’ing emails in our deployment platform (no advanced coding required, but familiarity with templates is helpful).
  • Ensure accurate audience uploads and segmentation in collaboration with the deployment specialist.
  • Support testing, proofing, and final review to ensure error-free execution.
  • Help establish consistency and quality across all customer communication touchpoints.
  • Maintain documentation for processes, templates, naming conventions, and best practices.
  • Track communication volume, timelines, and cross-team impacts to help inform prioritization.
  • Flag risks early (timeline conflicts, unclear requirements, missing approvals, etc.).

Requirements

  • 2-3 years of experience in email marketing, project coordination, customer communications, or a related role
  • Basic understanding of email marketing platforms and common terminology (templates, segments, testing, proofs, etc.)
  • Strong project management skills and the ability to keep multiple workstreams organized
  • Excellent communication and collaboration skills
  • High attention to detail and commitment to accuracy
  • Comfort working cross-functionally and navigating shifting priorities
  • Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.
Benefits
  • Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
  • Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
  • Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
  • Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
  • Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
  • Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
  • Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
email marketingproject coordinationaudience segmentationQA testingdocumentation managementtask managementcommunication trackingerror-proofingworkflow improvementdecision-making
Soft Skills
project managementcommunicationcollaborationattention to detailorganizational skillsadaptabilityproblem-solvingstakeholder managementconflict resolutionprioritization