LawPay

Content Designer

LawPay

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $100,000 - $130,000 per year

About the role

  • Jam out with your cross-functional colleagues.
  • Iterate regularly with PM, product designers, engineers, and researchers to improve the content experience in our product.
  • Help your collaborators define design problems and wrangle complexities with a content lens.
  • Embrace relationships with other content-focused disciplines like Marketing and Customer Education.
  • Inspire content design superfans across the company.
  • Showcase content design’s impact with regular collaborators as well as senior stakeholders (show up and show off!).
  • Help scale the 8am content design discipline by contributing to our style guide and design system.
  • Share your toolbox: lead content design exercises to inspire design iterations and align teams.
  • Focus on accountant, case management, and AI experiences.
  • Lead and shape the content design strategy for accountant and fintech users.
  • Support content design work for practice management experiences.
  • Potentially assist in AI and agentic workflows as emerging technologies evolve at 8am.

Requirements

  • 2-4 years in content design, UX writing, or content strategy, ideally with experience in SaaS or complex digital products.
  • A portfolio showcasing user-centered content design work.
  • Experience working closely with product designers, engineers, and researchers to shape the user experience.
  • Strong writing skills: clear, concise, and adaptable to different tones and contexts.
  • Strong design thinking skills.
  • Comfortable balancing quick, tactical deliverables in addition to contributions to long-term content strategies.
  • Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.
Benefits
  • Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
  • Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
  • Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
  • Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
  • Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
  • Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
  • Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
content designUX writingcontent strategydesign thinkinguser-centered designAI toolsSaaSdigital productsstyle guidedesign system
Soft skills
collaborationcommunicationleadershipadaptabilityinspirationproblem-solvingbalancing deliverablesrelationship buildingtactical thinkingstrategic thinking