Lawo

Support Engineer

• Qualify, monitor, and maintain support tickets throughout the ticket lifecycle.
• Monitor and document service activities in NA.
• Helpdesk tasks for customers Overseas RMAs in NA.
• Work closely with Lawo headquarters in Germany.
• Spare-part handling.
• Logistical preparation of product demos, loaners, and tradeshows.
• Prepare, document, and monitor rental jobs.
• Packaging and shipment.
• Inventory tracking using Lawo's logistics software.

Technical Support and Logistics Coordinator

• Qualify, monitor, and maintain support tickets throughout the ticket lifecycle.
• Monitor and document service activities in NA.
• Helpdesk tasks for customers Overseas RMAs in NA.
• Work closely with Lawo headquarters in Germany.
• Spare-part handling.
• Logistical preparation of product demos, loaners, and tradeshows.
• Prepare, document, and monitor rental jobs.
• Packaging and shipment.
• Inventory tracking using Lawo ‘s logistics software.

Technical Support and Logistics Coordinator

Technical Support, Logistics Coordinator