Marketing Operations Manager

Law Business Research

Marketing Operations Manager executing digital campaigns, audience segmentation, and client reporting for Centellic’s data and intelligence business. Coordinating campaign operations and improving marketing workflows.

Posted 8/18/2026full-timeErlanger • Kentucky • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in digital marketing and campaign management, with a strong focus on email marketing, audience segmentation, and data governance. Proficient in project management and operational efficiency, ensuring compliance with marketing regulations and delivering insightful client reports.

Highest-signal resume keywords

Digital MarketingEmail MarketingCampaign ManagementProject ManagementAudience Segmentation

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Digital MarketingEmail MarketingCampaign ManagementAudience SegmentationData Quality ManagementAnalytical SkillsQuality AssuranceHTMLMicrosoft Office 365Marketing Automation

Soft Skills

Project ManagementOrganizational SkillsCommunication SkillsAttention to DetailInterpersonal Skills

Tools & Technologies

Monday.comAsanaSalesforce Marketing CloudHubSpotMarketoSailthruSmartsheetJiraSharePointExcel

Industry Keywords

B2B MediaPublishingProfessional ServicesLegal IndustryMarketing Operations

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Coordinate webcast, custom content, lead generation, and other digital marketing campaigns from kickoff through completion
Manage campaign timelines, project plans, workflows, deadlines, status updates, and risks using Monday.com or similar platforms
Partner with Sales, Client Success, and Marketing teams to gather requirements and coordinate approvals
Perform quality assurance on emails, links, audience selections, and campaign components
Coordinate deployment of promotional, webcast, and custom program emails and resolve execution issues
Maintain campaign documentation and improve workflows and operational efficiency
Build, validate, and optimize audience segments using marketing databases and audience tools
Develop audience recommendations based on objectives, historical performance, and customer data
Ensure compliance with email marketing regulations and data governance standards
Prepare recurring client reports summarizing campaign performance and key metrics
Analyze campaign results and trends to optimize future campaigns
Participate in client meetings and status calls, providing operational updates and campaign insights
Respond to routine client requests and coordinate timely resolution
Document campaign processes and operational best practices
Stay current on digital marketing, email marketing, and marketing operations trends and technologies
Support additional marketing initiatives and special projects

Requirements

What you’ll need

Bachelor's degree in Marketing, Communications, Business, or a related field (or equivalent experience)
3–5 years of experience in digital marketing, email marketing, marketing operations, campaign management, or a related field
Experience with marketing databases, CRM platforms, and/or marketing automation tools
Experience building audience segments, managing customer data, and maintaining data quality and accuracy
Experience using Monday.com, Asana, Wrike, Smartsheet, Jira, or similar project management platforms
Strong project management and organizational skills
Ability to prioritize competing deadlines in a fast-paced environment
Excellent written, verbal, and interpersonal communication skills
Strong analytical skills and experience preparing client reports and interpreting campaign performance
Exceptional attention to detail and commitment to accuracy
Proficiency with Microsoft Office 365, particularly Excel, and SharePoint
Preferred: experience with Sailthru, Salesforce Marketing Cloud, HubSpot, Marketo, or similar marketing automation platforms
Preferred: familiarity with webinar and webcast platforms
Preferred: experience supporting client-facing marketing programs
Preferred: knowledge of HTML and email quality assurance best practices
Preferred: experience in B2B media, publishing, or professional services
Knowledge of the legal industry is a plus

Benefits

Comp & perks

15 vacation days
12 company holidays
Three personal days
One paid volunteer day
Birthday day off each year
Choice of three Cigna health insurance plans
Two dental plans
Vision coverage
Health Savings Accounts (HSA)
Flexible Spending Accounts (FSA)
Comprehensive wellness program
Employer-paid life insurance
Employer-paid short-term disability insurance
Employer-paid long-term disability insurance
Accident insurance
Critical illness insurance
401(k) and Roth retirement savings plans with employer matching
Employee Referral Awards
Tuition reimbursement after 1 year of service
Commuter Benefits