FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- - Processes and monitors customer orders through ERP/CRM systems, from order receipt to shipment, ensuring accuracy, timely delivery, and high service standards.
- - Serves as the first point of contact for customers, providing timely and professional responses to inquiries regarding product availability, order status, delivery timelines, and any other customer needs and concerns.
- - Works closely with Warehouse, Sales, Marketing and Supply Chain teams to ensure smooth order fulfillment, track inventory, and resolve any issues related to stock or delivery.
- - Handles returns, exchanges, or product recalls in compliance with company policies.
- - Ensures that all customer service activities comply with local and global regulations, industry standards, and company policies, particularly around product safety and quality.
- - Develops and maintains strong relationships with customers through high-quality service and personalized communication
- - Records and handles customer complaints, working closely with relevant departments to ensure effective problem resolution.
- - Follows up on back orders, shipment delays and urgent customers’ requests
- - Acts as a liaison between the Company and the 3PL, monitoring all logistic transactions
- - Prepares reports related to customer service performance
- - Participates in internal meetings to align with departments priorities and service levels.
Requirements
What you’ll need- - Bachelor’s degree in Business Administration, Supply Chain, Economics or a related field.
- - 3-5 years’ experience in a relevant position within the pharmaceutical industry
- - Familiar with CRM/ERP systems and practices
- - Excellent Knowledge of the English language
- - Computer LiteracyStrong communication and interpersonal skills
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Lavipharm Website LinkedIn All Job Openings 201 - 500 employees Established in 1911, Lavipharm is today an integrated Group engaged in Research and Development, Marketing and Sales, Distribution and Wholesaling of pharmaceutical, cosmetic and healthcare products in Greece, with a strong international activity. Customer Service Support 🔥 1 hour ago 🏢🏡 Paiania – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- - Processes and monitors customer orders through ERP/CRM systems, from order receipt to shipment, ensuring accuracy, timely delivery, and high service standards.
- - Serves as the first point of contact for customers, providing timely and professional responses to inquiries regarding product availability, order status, delivery timelines, and any other customer needs and concerns.
- - Works closely with Warehouse, Sales, Marketing and Supply Chain teams to ensure smooth order fulfillment, track inventory, and resolve any issues related to stock or delivery.
- - Handles returns, exchanges, or product recalls in compliance with company policies.
- - Ensures that all customer service activities comply with local and global regulations, industry standards, and company policies, particularly around product safety and quality.
- - Develops and maintains strong relationships with customers through high-quality service and personalized communication
- - Records and handles customer complaints, working closely with relevant departments to ensure effective problem resolution.
- - Follows up on back orders, shipment delays and urgent customers’ requests
- - Acts as a liaison between the Company and the 3PL, monitoring all logistic transactions
- - Prepares reports related to customer service performance
- - Participates in internal meetings to align with departments priorities and service levels. 🎯 Requirements
- - Bachelor’s degree in Business Administration, Supply Chain, Economics or a related field.
- - 3-5 years’ experience in a relevant position within the pharmaceutical industry
- - Familiar with CRM/ERP systems and practices
- - Excellent Knowledge of the English language
- - Computer LiteracyStrong communication and interpersonal skills Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
order processinginventory trackingcustomer serviceproblem resolutionreport preparation
Soft Skills
communicationinterpersonal skillsrelationship buildingprofessionalismtimeliness
Certifications
Bachelor’s degree