Lavazza Group

Learning and Development Specialist

Lavazza Group

full-time

Posted on:

Location Type: Hybrid

Location: West Chester • Pennsylvania • United States

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About the role

  • Administer and maintain the company Learning Management Systems (LMS’s), including course setup, creation of learning paths, enrollments, tracking, and reporting.
  • Ensure training content and records are accurate, compliant, and audit-ready.
  • Manage learning workflows and scheduling through the LMS systems, including training sessions, coaching, and development programs.
  • Analyze training participation, completion rates, effectiveness, and engagement metrics.
  • Analyze data specific to our New Hire Orientation process and translate into actionable process improvements.
  • Translate data into insights that support business decisions, manager development, and workforce planning.
  • Track ROI indicators such as time-to-productivity, internal mobility, and manager bench strength.
  • Produce clear, actionable dashboards and reports for Executive Leadership and HR partners.
  • Schedule and coordinate instructor-led, virtual, and blended learning programs.
  • Support the design, facilitation logistics, and continuous improvement of New Hire Orientation.
  • Gather learner feedback and turn it into program improvements.
  • Design learning communications, marketing flyers, and program materials.
  • Assist with Manager enablement support by maintaining and curating a Manager Resource Hub.

Requirements

  • 2 to 4 years of experience in Learning & Development, HR Operations or Project Management.
  • Bachelor’s Degree in Learning and Development/Adult Learning, Instructional Design/ Educational Technology, Business Administration (with HR Analytics or Operations focus) or equivalent experience.
  • Strong experience with LMS administration and HRIS platforms.
  • Demonstrated ability to analyze data and create executive-ready reports and dashboards.
  • Proficiency in Canva and the Microsoft Office Suite.
  • Excellent organizational, project coordination, and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Ability to travel up to 20%.
Benefits
  • Competitive Medical, Vision, Dental Benefits
  • 401K Package
  • Employee Assistance Program
  • Hybrid Work Schedule
  • Ability to be barista certified
  • Tuition Reimbursement
  • Performance Development Plans
  • Employee Discounts
  • Summer Friday’s (Memorial Day Weekend – Labor Day Weekend)
  • Flexible business casual dress code - jean friendly!
  • Free coffee, anytime!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
LMS administrationdata analysisreport creationdashboard productiontraining content managementcourse setuplearning path creationtraining metrics analysisprocess improvementproject management
Soft Skills
organizational skillsproject coordinationcommunication skillsability to manage multiple prioritieslearner feedback analysisfacilitation skillscoaching skillsteam collaborationadaptabilitytime management