Business Development Associate – OCS
Lavazza Group
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Special projects support cross functional AFH Commercial Team (e.g. New Product Development and Launch).
- Support head of the dept to define and execute sales strategy among different channels (Office Coffee, Office Supply and B2B E-commerce).
- Help coordination among different channel supporting directors of the dept. on lead generation, commercial policy, sales initiative and strategy roll-out.
- Monitor pricing among different channel (incl. compliance on MAP), support promotional activity execution and track results.
- Support E-commerce team and Marketing dept on digital asset creation, online content enhancement and identify improvement opportunities.
- Consolidate and manage reporting of direct and indirect customer sell-out data to assess actual performance vs contracted KPIs.
- Support entire dept over stock replenishment and forecasting process in coordination with Demand Planning dept and external stakeholders (customers, 3PL providers).
- Track, monitor and support new customer activation and internal set up.
- Liaise between sales and Demand Planning team to support in forecasting, including management of new business and/or lost business.
- Support cross functional teams (Sales, Marketing, Finance, Commercial Strategy) with sell-in reporting and analysis to support various aspects of the annual business planning – monthly and quarterly business reviews, annual budget planning, business development and NPD business cases.
- Manage general sales operations activities such as accurate and timely submission of rebates, POs, sales commissions, and contract updates for equipment changes.
- Manage sample orders for new customer and innovation.
- Cross team support on OCS and OP on customer engagement and lead gen/prospect funneling.
- Create and maintain instruction manuals/documentation of business process and timelines, critical activities, and key contacts to maintain business continuity as the cross functional team evolves.
Requirements
- Four year degree from an accredited institution, preferably in Business
- 2+ years experience supporting AFH channels and customers preferred
- 2+ years experience in strategic consulting and business development
- Demonstrated ability of proactively interpret digital trends and think criticality to challenge the status quo
- Experience working in a distributor environment preferred
- Excellent interpersonal skills, high standing and abilities to present and communicate to a directive audience
- Highly organized and strong project management skills
- Intermediate/Advanced skills in MS Office (Excel, PPT) required
- Ability to efficiently and effectively learn new technology (Proprietary Lavazza tools)
- High attention to detail, with the ability to multi-task and effectively prioritize
- Highly agile and thrives in a fast paced working environment with an entrepreneurial mindset
- Strong collaboration and with the ability to work well cross functionally with all levels of the organization - peers to Executives
Benefits
- Competitive Medical, Vision, Dental Benefits
- 401K Package
- Employee Assistance Program
- Hybrid Work Schedule (3 days in office, 2 days work from home)
- Ability to be barista certified
- Tuition Reimbursement
- Performance Development Plans
- Employee Discounts
- Flexible business casual dress code - jean friendly!
- Free coffee, anytime!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales strategylead generationcommercial policysales initiativeforecastingreportingbusiness developmentdigital trends analysisproject managementdata analysis
Soft skills
interpersonal skillscommunication skillsorganizational skillsattention to detailmulti-taskingprioritizationagilitycollaborationcritical thinkingentrepreneurial mindset
Certifications
Bachelor's degree in Business