Senior Deal Desk Analyst

LaunchDarkly

Senior Deal Desk Analyst facilitating complex deal negotiations for LaunchDarkly's strategic growth. Collaborating with Sales, Legal, and Finance to streamline the quote-to-cash process.

Posted 6/18/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $103,000 - $167,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as a trusted advisor to the Growth, Enterprise, and Strategic Sales teams on deal construction and negotiation of complex transactions.
Own and manage a book of business, working closely with Sales leaders to support, guide, and track high-value deal negotiations.
Review proposed deals, provide feedback/coaching, ensure accuracy/compliance with published policies, and approve, reject, or escalate deals as needed using sound business judgment.
Review commercial redlines and draft terms as needed to help close deals.
Enforce established processes to ensure data integrity and consistency across closed opportunities.
Ensure contracts and supporting documents are fully executed and uploaded to the contract management system.
Become a subject matter expert in the CPQ tool; support its configuration and functionality.
Train new Account Executives on opportunity creation and bookings processes.
Coordinate information flow across Sales, Professional Services, Legal, Finance, and RevOps to facilitate seamless deal execution.
Ensure the deal review and approval processes follow company policies and compliance standards.
Contribute to the development and implementation of deal desk policies, processes, and procedures.
Foster strong cross-functional relationships to streamline and support the deal process.
Explore, pilot, and champion the use of Agentic AI tools to streamline deal review, contract analysis, approval routing, and cross-functional coordination. You don't need to have all the answers — but you need to be asking the right questions.

Requirements

What you’ll need

5–10+ years of experience in the Software/SaaS industry, with exposure to Deal Desk, Finance, or Revenue Operations.
Ability to comprehend and draft contractual business terms and conditions.
Proven ability to manage high deal volume and tight deadlines, especially during quarter-end.
Familiarity with SaaS metrics, including Annual Recurring Revenue (ARR).
Analytical, self-motivated, and confident in making data-informed decisions.
Excellent verbal and written communication skills with a collaborative, solution-oriented mindset.
Strong attention to detail and accuracy.
Experience using CRMs (e.g., Salesforce) and quoting tools.
Proficiency with Microsoft Excel.
Demonstrated curiosity or hands-on experience with AI tools; whether that's using LLMs to accelerate contract review, exploring workflow automation, or simply staying ahead of how AI is reshaping enterprise operations.

Benefits

Comp & perks

Restricted Stock Units (RSUs)
Health insurance
Vision insurance
Dental insurance
Mental health benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

contract draftingdeal negotiationdata analysisSaaS metricscontract compliancedeal desk processeshigh deal volume managementworkflow automationAI tools proficiencyMicrosoft Excel

Soft Skills

analytical thinkingself-motivationcommunication skillscollaborationattention to detailsolution-oriented mindsetbusiness judgmentcoachingrelationship buildingcuriosity