LaunchDarkly

Solutions Architect

LaunchDarkly

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $129,900 - $210,200 per year

Job Level

Mid-LevelSenior

Tech Stack

AndroidAWSAzureCloudGoGoogle Cloud PlatformiOSJavaJavaScriptLinux.NETNode.jsPHPPythonRubyRuby on Rails

About the role

  • Engage with customers in a consultative manner to understand their business needs, gather detailed technical and process requirements, and influence key decisions that lead to successful outcomes.
  • Lead components of Professional Services engagements focused on enhancing software delivery practices through adoption and optimization of LaunchDarkly’s platform.
  • Provide actionable guidance on software development best practices, enabling customers to improve velocity, reduce risk, and enhance software quality through feature management and experimentation.
  • Establish strong technical partnerships with customer stakeholders to align platform adoption with strategic business goals and maximize value realization.
  • Identify and troubleshoot technical issues and roadblocks that hinder platform effectiveness or customer objectives.
  • Maintain subject matter expertise on LaunchDarkly’s platform and industry trends, continuously developing technical acumen to support evolving customer requirements.
  • Act as a voice of the customer by synthesizing feedback and communicating it to internal Product and Engineering teams to drive product enhancements and roadmap alignment.

Requirements

  • You have a minimum of 4-5 years of experience in enterprise software.
  • You have a hands-on technical background with a consultative approach.
  • You are an expert in implementing the full software development lifecycle with multiple years of experience in an enterprise environment.
  • You are experienced developing in at least one of our supported languages: Java, .NET, Go, JS, Python, PHP, NodeJS, Ruby, Rails, iOS, or Android.
  • You are able to guide customers and teammates in implementation of DevOps, Continuous Integration, and Continuous Delivery practices.
  • You have delivered on teams through development process transformation.
  • You learn and synthesize large amounts of information and are adept at acquiring the context you need to make prescriptive recommendations to our customers.
  • You have the ability to manage multiple projects simultaneously, but the discipline and focus to know where your attention is most needed.
  • Experience with experimentation and mobile.
  • You have served as a consultant for customers in the past.
  • You have performed in both a pre-sales and post-sales capacity.
  • Experience with LaunchDarkly or other feature management platforms.
  • You have worked with the services of one of the major cloud providers (AWS, Azure, GCP).
  • You have worked with Linux, Containers, and Virtual Machines.
Benefits
  • Restricted Stock Units (RSUs)
  • health, vision, and dental insurance
  • mental health benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Java.NETGoJavaScriptPythonPHPNodeJSRubyRailsiOS
Soft skills
consultative approachguidanceproject managementsynthesis of informationcommunicationcustomer advocacyproblem-solvingattention to detaildisciplinefocus