Latitude

Analyst

• Provide day-to-day support and continuous improvement across Workday platform and people systems
• Partner with People & Culture, Finance, and business stakeholders for enhancements
• Configure and maintain Workday across key HCM areas
• Gather and translate business requirements into scalable Workday solutions
• Support releases, testing cycles, and change deployment
• Troubleshoot issues and provide timely resolution or escalation
• Contribute to AI-first approach and adoption of Workday Agents

Workday HCM Analyst

Full-stack Engineer

• Build and improve systems that orchestrate, schedule, run, and monitor large numbers of ML jobs used across the company for training automated driving features
• Design reliable software that handles failures, retries, and high load while keeping results accurate and timely
• Build and maintain backend services and APIs that support job submission and reliable execution of long-running work
• Investigate production issues, identify root causes, and implement fixes that prevent repeat failures
• Review designs and code to ensure solutions are simple, reliable, and scalable over time
• Collaborate closely with infrastructure, machine learning and data science teams to ensure computing systems are reliable and being optimally used
• Build with scale and maintainability in mind, while rapidly iterating on new ideas

Software Engineer II – Jobs Platform

AI Research Scientist

• Conduct fundamental LLM research using our SOTA story engine.
• Create a benchmark for evaluating LLM behavior by defining tasks, success criteria, and auxiliary metrics within our story engine.
• Deliver a benchmark library for performing evaluations on SOTA LLMs and a written report of your compiled results for posting to our blog and potential publication.

AI Research Intern

Manager

• Lead internal process reviews and uplift to improve efficiency, accuracy, and reduce manual handling
• Align Originations processes across AU/NZ and support x‑skill rollout and embedding
• Partner with Credit Risk, Pay Tech, Shared Services, QA and Product to identify and implement improvement opportunities, leveraging systemic defect, friction point and complaint insights
• Research, size and present system capability opportunities to key stakeholder and forums for prioritization and funding
• Leverage existing and emerging tools—including AI—to maximise automation and future‑ready workflow design
• Act as the Pay Card Originations owner across projects, capability rollouts and migrations
• Build and maintain a prioritised backlog of improvement initiatives with benefits tracking and opportunity sizing
• Lead and support direct reports, fostering capability uplift, alignment and delivery excellence
• Support process readiness for future anticipated PnP AI ingestion

Process & Capability Manager – Originations, ANZ

• Establish and lead the Merchant Support function across Australia and New Zealand
• Oversee a team of 10 Specialists across onshore and offshore locations
• Lead a 7‑day blended support model for high‑quality, compliant and efficient merchant servicing
• Drive performance, risk oversight, development and continuous improvement
• Build and deliver plans to achieve AU/NZ process and service parity
• Act as escalation point for complex merchant, Account Manager, B2B Field Team and Program Leader enquiries
• Oversee resolution of operational/technical issues
• Present performance insights and action plans to stakeholders
• Drive continuous improvement to strengthen merchant experience and operational efficiency
• Oversee workforce planning, roster management and capacity alignment to meet demand
• Embed coaching, QA and feedback rhythms to uplift capability and performance
• Ensure adherence to regulatory, compliance, audit and risk requirements.

Merchant Servicing Manager

• Analyse and uplift Pay Originations processes to improve efficiency, accuracy and agent experience across AU and NZ.
• Support alignment and standardisation of processes where possible, ensuring ease of adoption and sustainability.
• Leverage defect, complaint, QA and performance insights to identify and prioritise improvement opportunities.
• Contribute to ePOI optimisation initiatives through analysis, documentation and recommended changes.
• Partner with stakeholders including Genpact, Credit Risk, Pay Tech, Compliance, Product, Knowledge Management and Learning to deliver process and capability improvements.
• Prepare and maintain process maps, procedures, policies and supporting documentation to enable change embedding.
• Support capability rollouts, system migrations and project deliverables as a Pay Originations representative.
• Support the Manager to maintain a backlog of improvement opportunities, supporting sizing, prioritisation and benefits tracking.
• Ensure updates are clearly communicated and embedded into BAU operations with minimal disruption.

Process & Capability Analyst

• Leverage hardware, RTOS, and Linux expertise of peer engineers to design and implement embedded application and system component architectures.
• Establish development plans and help the team to execute them effectively.
• Mentor peer engineers through rigorous code reviews, testing, and by leading by example to set the bar for personal delivery quality and cadence.
• Reach across teams and organizations to plan early and frequent integrations with new and existing subsystems.
• Establish and refine best practices for safety-critical embedded software development in a modern development environment.