Infrastructure Operations Engineer

Latham & Watkins

Infrastructure Operations Engineer managing server and storage systems for Latham & Watkins. Ensuring consistent configuration, security, and reliability in a global technology platform with operational tasks.

Posted 5/28/2026full-timeLas Vegas • Nevada • 🇺🇸 United StatesSeniorLead💰 $145,000 - $160,000 per yearWebsite

Tech Stack

Tools & technologies

DNSITSMKubernetesLinuxVMware

About the role

Key responsibilities & impact

Responsible for the implementation, maintenance, support, and decommissioning of physical and virtual server and storage systems
Ensuring these platforms are consistently configured, secure, and reliable across the firm’s global technology platform
Performing routine operational tasks, including system patching, upgrades, backups, and recovery testing, in line with firm policies and change management processes
Troubleshooting complex infrastructure incidents and service requests, working closely with Design and Engineering Team and vendors to drive timely resolution and root cause analysis
Monitoring the health, performance, and capacity of infrastructure systems, proactively identifying and resolving issues to minimize downtime and service disruption
Supporting infrastructure lifecycle management, including hardware and software refreshes, migrations, and decommissioning, in accordance with firm standards and project timelines
Maintaining accurate and up ‑ to ‑ date technical documentation, including standard operating procedures, system inventories, configuration records, and topology diagrams
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Requirements

What you’ll need

Demonstrate good knowledge of ITIL, ITSM, Problem Management, Service Management and Change Management frameworks
Possess the analytical skills needed to troubleshoot a variety of symptoms, diagnose problems, and test, recommend and implement solutions to technology problems
Exhibit well-developed and professional interpersonal skills, and the ability to interact effectively with people at all organizational levels of the firm
ITIL Foundation
Bachelor's degree or Higher Education Diploma in Information Technology or related field; equivalent work experience can be considered in lieu of Bachelor’s degree
Microsoft Certification or equivalent experience, preferably VMWare Certification (VCP) or equivalent experience
A minimum of seven (7) years’ progressive computer systems management and support experience, preferably in a multi-site enterprise-scale environment, such as an international law firm or professional/financial services
A minimum of five (5) years’ experience of installing and maintaining Windows servers, including operating system installation, configuration, administration, maintenance and troubleshooting
A minimum of five (5) years’ experience of installing, maintaining, and supporting Enterprise server, storage and backup systems - in particular Dell servers, storage and backup systems; experience of Storage Area Networking, PURE Storage arrays, preferably
A minimum of five (5) years’ experience with Active Directory in a large multi-site Microsoft environment, including, but not limited to, understanding and supporting directory services, DHCP, DNS, and Group Policies
A minimum of five (5) years’ experience of installing, maintaining, and supporting high availability systems using VMware
Experience with VMWare NSX, vSAN and other vSphere supporting technologies
A minimum of five (5) years’ experience installing, maintaining, and supporting RHEL Linux and Kubernetes based systems

Benefits

Comp & perks

Healthcare, life and disability insurance
A generous 401k plan
At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
Professional development programs
Employee discounts
Affinity groups, networks, and coalitions for lawyers and staff

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

server managementstorage systemssystem patchingtroubleshootingWindows server installationEnterprise server supportActive DirectoryVMwareRHEL LinuxKubernetes

Soft Skills

analytical skillsinterpersonal skillsproblem-solvingcommunicationcollaboration

Certifications

ITIL FoundationMicrosoft CertificationVMware Certification (VCP)