Manager

• Manage the department’s current awareness and lead monitoring efforts in the relevant region
• Create bespoke monitoring products leveraging multiple tools, technologies, and information sources responsive to attorney and business services needs
• Train Research Services staff to develop monitoring products that reduce human curation by crafting creative search parameters
• Develop and implement standards and best practices for delivery of current awareness and monitoring
• Manage aggregation platforms such as Vable and LN Newsdesk; work with vendors to troubleshoot issues and maintain data integrity
• Work with Technology & Information Services to develop internal solutions (e.g., current awareness dashboard) and enable self-subscription
• Collaborate with Litigation Services and other business services to streamline processes and satisfy attorney and business services needs
• Protect and maintain highly sensitive, confidential, privileged, financial, and proprietary information retained by the firm

Research Services Manager – Monitoring Services

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