Senior Customer-Led Growth Manager

Latent

Senior Customer-Led Growth Manager driving customer-led demand for AI healthcare solution. Engage partners for impactful marketing campaigns and customer event activations in a hybrid role.

Posted 5/15/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $200,000 - $220,000 per yearWebsite

About the role

Key responsibilities & impact

Own customer-led demand at Latent
Find stories, data, and proof from partners
Build customer-interview motion and surface data case studies
Maintain a live customer-quote and proof-point library
Produce video case studies alongside the Creative Lead
Launch campaigns that drive customer demand
Support customer events and activations

Requirements

What you’ll need

6+ years across customer marketing, demand gen, content, or campaign roles in B2B
Experience shipping case studies and running the paid and lifecycle motion that distributes them
Ability to find the line that turns a complicated win into a simple story
Comfort interviewing executives, clinicians, and operators
Comfortable in HubSpot, paid platforms, and analytics
Active use of AI workflows to extend output and shorten cycle time
Treat customer time as the most expensive resource in the company
Operator first; ship, don't just plan

Benefits

Comp & perks

Offers Equity 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer marketingdemand generationcontent marketingcampaign managementcase study developmentpaid medialifecycle marketingAI workflows

Soft Skills

storytellinginterviewingcustomer focusoperational efficiency