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About the role
Key responsibilities & impact- Own end-to-end implementation of customer demo and POC environments
- Configure CRMs, support, or communications tools with custom fields and workflows
- Simulate user behavior with automation, triggers, and AI-powered interactions
- Advise customers on demo structure, pacing, and storytelling best practices
- Participate in agile ceremonies (standups, sprint planning, retros) and manage delivery timelines
- Write technical tickets and maintain documentation for repeatable processes
- Continuously explore AI-driven improvements to workflow and productivity
Requirements
What you’ll need- 3–5 years in Solutions Architecture, Sales Engineering, Implementation, or related roles
- Strong experience with technical documentation and ticket writing
- Familiarity with APIs, automation logic, CSV/JSON data handling
- Experience working in agile environments (standups, retros, grooming)
- Demonstrated use of AI tools (e.g., ChatGPT, Claude, automation platforms) for efficiency
- Advanced English (C1/C2) with excellent written and verbal communication
- Must be based in Rio de Janeiro or Niterói, aligned with U.S. business hours
Benefits
Comp & perks- Generous equity package
- Unlimited PTO (with minimum recharge expectation)
- Mental health, fitness, and learning allowances
- Remote and office setup allowances
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Solutions ArchitectureSales EngineeringImplementationTechnical DocumentationTicket WritingAPIsAutomation LogicCSV Data HandlingJSON Data HandlingAI Tools
Soft Skills
CommunicationStorytellingAgile MethodologiesTime ManagementCollaboration