Head of Commerce and Finance Systems
LastPass
ERPOracle
Head of Commerce and Finance Systems
LastPass
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $250,000 - $320,000 per year
Job Level
Lead
Tech Stack
ERPOracle
About the role
- Own end-to-end strategy, development, and operations of LastPass eCommerce ecosystem spanning web, subscription, billing, and payment platforms
- Report to the CIO and act as a strategic leader enabling company-wide strategies while transforming digital business and driving customer experience at scale
- Partner across business and technology teams to design world-class digital experiences at every customer touchpoint
- Lead development and execution of a comprehensive digital technology roadmap with clearly defined target states aligned to business goals
- Build, transform and oversee architecture, development, and operations of eCommerce systems, integrating engineering platforms and ensuring frictionless workflows from purchase to renewal
- Oversee a team of Financial Systems product owners, developers and architects to ensure timely development of programs and platform scalability
- Partner with data teams to implement insights-driven solutions for reporting, forecasting, and optimization of commerce operations
- Ensure adherence to global compliance and security standards for payments and billing systems
- Manage and grow a high-performing global team, fostering a culture of innovation, empowerment, and collaboration
- Stay ahead of industry trends, emerging technologies, and best practices to continuously innovate the technology landscape
Requirements
- Proven executive leadership in managing large-scale eCommerce, subscription, and payment systems for SaaS or consumer technology companies
- Leadership experience with Commerce platforms and progressive experience working in business technologies supporting go-to-market, finance and product organizations
- Strong business acumen with the ability to translate business strategies and architecture requirements into actionable and scalable technology solutions
- Exceptional leadership, team building, and communication skills, with the ability to influence at all levels of the organization
- In-depth knowledge of SaaS business models, product led growth motions, billing workflows, and subscription-based revenue operations
- Proven ability to prioritize and deliver technology solutions that enhance the customer experience across web, mobile, and digital channels
- Ability to drive a forward-thinking, innovative culture by identifying emerging trends and experimenting with new technologies
- Technical expertise in eCommerce architecture, subscription management platforms (e.g., Zuora, Stripe, RevPro), payment systems (CyberSource, Adyen), and third-party vaulting (Basis Theory, IXOPAY)
- Deep expertise on financial systems and applications ERP (e.g., NetSuite, Oracle), Tax Systems (Avalara, Vertex), Procure-Pay (NetSuite, Opstream, Coupa) and revenue recognition processes, methodologies and tooling
- Familiarity with global payment compliance standards and regulations (e.g., PCI-DSS, GDPR)
