Own the communication strategy for trial users, identifying opportunities to drive conversion through innovative messaging and lifecycle campaigns.
Design, develop, and execute A/B tests across email (Marketo, Sendgrid, Acoustic) and in-product messaging (Pendo), constantly pushing boundaries to uncover what drives the best user experience.
Use tools like Amplitude and Power BI to dig into results, uncover insights, and refine strategies.
Work closely with Product, UX, Marketing, and Customer Experience to align trial experiences with broader go-to-market strategies and ensure a cohesive user experience.
Bring fresh ideas to the table, whether it’s an in-product onboarding flow, a data-driven email sequence, or a segmentation strategy.
Requirements
Extensive experience in product, growth, or lifecycle marketing preferably in a SaaS or PLG environment.
Proven track record of driving trial-to-paid conversion through experimentation and lifecycle strategies.
Hands-on experience with tools like Marketo, Pendo, and analytics platforms such as Amplitude and Power BI.
Strong analytical skills with proven expertise in using data to drive impactful initiatives; curiosity to explore new ideas, test hypotheses, and learn from data.
Excellent communication and collaboration skills, with the ability to drive alignment with cross-functional teams.
Problem-solving, self-starter mindset.
Benefits
Competitive compensation
Flexible Paid Time Off policies, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days
Parental leave
Comprehensive health coverage, including dependents
Home office setup support
LastPass Families free account for up to 5 members
Continuous learning and development opportunities, including an annual learning stipend to invest in your growth
Peer-to-peer recognition through Motivosity
Employee Assistance Program for well-being support
Remote work stipend to support your home office needs
Short-Term or Remote-Centric Work Arrangements for added flexibility
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.