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Lassie

Claims Handler – Claims Manager

Lassie

Claims Handler at Lassie, an InsurTech company in Paris. Evolving pet insurance process while providing exceptional customer support for pet owners.

Posted 5/31/2026full-timeParis • 🇫🇷 FranceMid-LevelSenior💰 €800 - €1,000 per monthWebsite

About the role

Key responsibilities & impact
  • Evaluate and process pet insurance claims
  • Communicate with pet owners and provide clear information about the status of their claims
  • Collaborate with veterinarians and clinics to gather necessary documentation
  • Contribute to improving claims management processes to increase efficiency
  • Promote Lassie’s mission to deliver exceptional pet care solutions

Requirements

What you’ll need
  • Previous experience in claims handling, in the insurance industry or a related field
  • Background as a veterinary assistant or experience in animal care is a plus
  • Strong organizational skills and attention to detail
  • High adaptability in a multicultural environment
  • Fluent in French (written and spoken)
  • Conversational English proficiency is required
  • Passion for animals

Benefits

Comp & perks
  • Equity participation
  • A flexible, dynamic and friendly company culture
  • The satisfaction of working on a product and brand that delight customers
  • Employee discount on Lassie pet insurance
  • Swile meal card

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
claims handlingpet insurance processing
Soft Skills
organizational skillsattention to detailadaptabilitycommunication skillscollaboration