Customer Solutions Consultant

LARVOL

Customer Solutions Consultant leading engagement with enterprise customers in oncology intelligence at LARVOL. Requires hands-on experience in oncology or life sciences, fully remote role.

Posted 6/1/2026contractRemote • Alabama • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Lead consultative customer conversations with high-touch enterprise accounts, including pharmaceutical companies, biotech, and external consultancies
Run platform demos tailored to each customer's oncology workflows and competitive questions
Help customers identify use cases they cannot yet articulate on their own
Translate customer needs and feedback into actionable input for the AI, product, and engineering teams
Partner with the Director of AI and Data Science to ensure customer-driven priorities shape product evolution
Support enterprise account growth and expansion across our product portfolio, including contributing to late-stage deal conversations and solution design.
Partner with commercial teams on pre-sales and solutioning, helping shape proposals, navigate stakeholder dynamics, and drive deal closure
Stay current on the oncology landscape: clinical trial activity, regulatory shifts, competitive dynamics, and emerging science

Requirements

What you’ll need

Hands-on background in oncology, pharma, or life sciences. This is non-negotiable.
Prior experience in pharmaceutical competitive intelligence, medical science liaison work, scientific consulting, or oncology-focused SaaS is preferred
Strong consultative communication skills, with the ability to engage credibly with PhD-level scientists, clinical research teams, and medical affairs professionals
US-level English proficiency, both written and spoken
Comfort learning and demonstrating SaaS platforms
Self-directed, comfortable operating as an independent contractor in a fully remote and globally distributed team
Experience supporting enterprise account growth and commercial expansion in a complex B2B environment
Availability during US business hours

Benefits

Comp & perks

Independent contractor engagement with full flexibility on where you work
100% remote, 100% of the time. No required travel
High-impact role with direct CEO engagement and visibility across the business
Opportunity to shape customer outcomes and product direction for a category-leading oncology intelligence platform

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

oncologypharmaceutical competitive intelligencemedical science liaisonscientific consultingoncology-focused SaaSconsultative communicationenterprise account growthcommercial expansionB2B environment

Soft Skills

consultative communication skillsself-directedindependent contractorengagement with PhD-level scientistsstakeholder dynamics