Senior Specialist, Order Management Systems and Processes

Lantheus

Senior Specialist managing order management systems and processes for Lantheus, a leading radiopharmaceutical company. Focused on enhancing efficiency and compliance in order-to-cash workflows with cross-functional collaboration.

Posted 6/27/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesSenior💰 $111,000 - $185,000 per yearWebsite

About the role

Key responsibilities & impact

Drive day-to-day performance of order-to-cash systems operations and functionality.
Identify and implement process enhancements to increase efficiency, reduce errors, and improve customer and provider experience.
Partner with 3rd party software vendor and internal technical teams to support OTC systems, integrations, and enhancements.
Maintain SOPs, SLAs, and controls to ensure consistent execution and regulatory compliance (GDP, SOX, and applicable requirements).
Lead resolution of complex order issues, collaborating across teams to identify root causes and implement corrective actions.
Incorporate feedback from customers and internal stakeholders to improve workflows and user platform reliability.
Work closely with Finance, Supply Chain, Commercial, and IT teams to ensure alignment across order processing, billing, and revenue recognition activities.
Track and communicate operational performance, risks, and improvement opportunities to leadership.
Support new product launches, system updates, and process changes to ensure readiness and smooth execution.
Foster accountability and continuous improvement.

Requirements

What you’ll need

5-7+ years of experience in order management, OTC operations, or related systems.
Strong understanding of order-to-cash processes, including order entry, billing, and revenue impact.
Experience working with enterprise systems (e.g., SAP S/4HANA, ordering platforms, integrations, etc..)
Hands-on experience supporting or enhancing SAP OTC modules (order processing, billing, invoicing).
Project Management experience managing deliverables, identifying risks, and aligning objectives to organizational goals.
Experience managing timelines, dependencies, and cross-functional deliverables in system or process initiatives.
Ability to analyze operational data and drive informed process improvements.
Use of analytics tools (Power BI, Excel, SAP reporting) to identify trends and drive decisions.
Proven experience collaborating across business and technical teams.
Familiarity with regulatory and compliance environments (e.g., GDP, SOX).

Benefits

Comp & perks

Comprehensive health benefits package including medical, prescription drug, dental, and vision coverage.
Life and disability benefits.
Pre-tax accounts.
401(k) with company contribution.
Generous time off package including paid vacation, holidays, sick days, and paid parental leave.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

order managementorder-to-cash processesbillingrevenue recognitionSAP S/4HANASAP OTC modulesproject managementoperational data analysisanalytics toolsprocess improvements

Soft Skills

collaborationcommunicationproblem-solvingaccountabilitycontinuous improvementstakeholder engagementleadershipcross-functional teamworkrisk managementcustomer focus