Khmer Interpreter
LanguageLine Solutions
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $20 - $23 per hour
About the role
- Handle calls on demand, and renders the meaning of conversations between Khmer and English speakers.
- Break the communication barrier in a wide range of industries such as Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.
- Process information quickly, concisely and recognize sensitive cultural differences.
- Maintain a professional demeanor throughout the video and audio interpreting sessions at all times.
- Remain calm during video and audio interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.
- Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission.
Requirements
- Fluency in Khmer and English and skilled in the associated cultural dynamics.
- Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP.
- Excellent listening, retention and note-taking skills to maintain a high level of accuracy during interpretation.
- Ability to concentrate, stay detached from the conversation, remain neutral and objective at all times, and remain on calls that involve sensitive subjects such as end of life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation and/or gender expression.
- Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred.
- Must be able to adapt to any LLS technology enhancements that improve service delivery and meet client demands.
- Must be at least 18 years of age.
- Legally authorized to work in the United States.
- Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with LanguageLine Solutions (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
- High school diploma or equivalent.
Benefits
- Paid professional interpreter training and continuous development.
- Incentives for meeting attendance targets.
- A variety of benefits including but not limited to: Medical, Dental, Vision, Employee Assistance Program (EAP), Accident, Critical Illness & Life, AD&D, Insurance Package, Inpatient Hospital, Short Term Disability, and 401K Retirement.
- Employee Referral Program.
- Advancement opportunities within the organization.
- Interpreter support.
- An inclusive and diverse work environment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
fluency in Khmerfluency in Englishcultural competencynote-taking skillslanguage assessmenttranslationinterpretationadapting to LLS technology enhancements
Soft Skills
excellent listeningretentionconcentrationdetachmentneutralityobjectivityprofessional demeanorcalmness in emergencies