Head of Transformation, C&I and Utilities

Lanes Group

Head of Transformation improving Lanes Group’s water and wastewater depot operations across the UK. Leading continuous improvement, performance analysis, and sustainable change programmes.

Posted 8/13/2026full-timeLeyland • 🇬🇧 United KingdomLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading operational transformation and continuous improvement initiatives, with a strong focus on performance management, stakeholder engagement, and data-driven decision making. Proven ability to foster innovation and implement best practices across multi-site environments.

Highest-signal resume keywords

Operational Transformation LeadershipPerformance ManagementStakeholder ManagementAnalytical Problem-SolvingContinuous Improvement Methodologies

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operational Performance ManagementKPI AnalysisProcess StandardizationData AnalysisReporting Framework Development

Soft Skills

Stakeholder InfluenceCoaching and AdvisingRelationship BuildingFacilitation SkillsInnovation Fostering

Industry Keywords

Multi-Site EnvironmentChange ManagementPerformance Improvement PlansTransformation ProgrammesContinuous Improvement Best Practices

About the role

Key responsibilities & impact

Partner with depot leadership teams to identify operational inefficiencies, performance gaps, and improvement opportunities
Lead transformation programmes improving productivity, service delivery, customer experience, cost efficiency, and operational performance
Develop and implement continuous improvement methodologies and best practices across the depot network
Drive process standardisation while adapting to local operational requirements
Establish performance improvement plans and monitor progress against objectives
Build relationships with depot managers, regional leaders, and central support functions
Coach and advise local teams on adopting new processes and ways of working
Facilitate workshops and improvement initiatives across the network
Influence stakeholders to gain buy-in for transformational change
Analyse operational data, KPIs, trends, and business performance metrics
Create actionable insights for evidence-based decision making
Develop reporting frameworks and governance structures for transformation programmes
Share lessons learned and best practices across the wider network
Lead the planning, delivery, and embedding of transformation initiatives
Manage risks, dependencies, and stakeholder impacts
Foster innovation, accountability, and continuous improvement throughout the organisation

Requirements

What you’ll need

Significant experience leading operational transformation, change, or continuous improvement programmes within a multi-site environment
Proven ability to deliver measurable operational and commercial improvements
Strong understanding of operational performance management and KPI-driven environments
Experience working directly with frontline and operational teams to drive business change
Excellent stakeholder management and influencing skills
Strong analytical and problem-solving capabilities with the ability to convert insight into action
Demonstrated leadership of cross-functional projects and initiatives

Benefits

Comp & perks

Equal opportunities employer
Permanent full-time employment