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People Operations Coordinator
Lanes GroupPeople Operations Coordinator within HR, managing records and supporting onboarding processes for a nationwide utility provider. Ensuring compliance with HR standards and communication across departments.
About the role
Key responsibilities & impact- Dealing with the HR administration and processes to provide support to the head office functions.
- Undertaking the role of a People Support Coordinator.
- Fulfil the role of People Support Coordinator ensuring that service standards are adhered to.
- Dealing with the HR inbox and directing queries to the relevant people.
- Answering emails and telephone calls and advising on basic HR issues.
- Processing Change of Contracts and assisting with onboarding documentation.
- Updating Cascade - HR Management System and other systems.
- Liaising with Payroll/Training/IT to ensure new starters and leaver information is updated promptly.
- Complete incoming references as required.
- General administration support around the department.
Requirements
What you’ll need- Proven experience in an HR Administration, or similar, role.
- Excellent problem-solving abilities and attention to detail.
- Strong communication and collaboration skills.
- Knowledge of HR processes and best practices.
- Strong knowledge of Microsoft Office packages.
- CIPD qualification (Level 3 or above) or equivalent.
Benefits
Comp & perks- Life Assurance scheme
- 24 Days Holiday
- Auto enrolment pension scheme.
- Friendly working environment as part of a growing successful Group.
- Free On-Site Parking
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR administrationonboarding documentationChange of Contracts processingattention to detailproblem-solving
Soft Skills
communication skillscollaboration skills
Certifications
CIPD qualification Level 3