Client Support Specialist
OrthoFi
Marketing and Operations Assistant
Landmark Ventures
contract
Posted on:
Location Type: Remote
Location: Remote • 🇵🇭 Philippines
Visit company websiteJob Level
Junior
About the role
- Assist with email marketing initiatives for each event: list building & data scoping, campaign planning & management, creating a seamless audience journey
- Support marketing campaigns through editing, formatting, testing, and launching email blasts
- Track event data by recording email responses in company CRM and shared documents; ensure data integrity and maintain contacts/accounts in CRM
- Conduct market research on industry trends, attendee/client target accounts, and competitors; scope prospective attendees and clients via external databases
- Assist with event logistics, invitations, registrations, follow-up communications, and Event Day backend Zoom management and attendee tracking
- Support scheduling and maintaining calendars, booking meetings, conference rooms and web conferencing, prioritizing inquiries and troubleshooting conflicts
- Prepare meeting materials and reports; promptly follow up on outstanding meetings and proactively re-schedule as needed
- Provide administrative support including data entry, filing, document preparation, crosschecking and proofreading documents, and generating/distributing meeting notes
- Identify opportunities for process improvement within marketing and operations; support team with various software and tools; assist with special team projects
Requirements
- 1-3 years direct experience working in a professional office environment
- Experience with executing large-scale events and conferences is a plus
- Excellent computer skills and a strong understanding of Microsoft Office Suite (Outlook, Excel, PowerPoint)
- Ability to multi-task, execute under tight deadlines, work in a fast-paced, high-stress environment, monitor and manage multiple priorities, and meet timelines on large projects from inception through completion
- Excellent written and verbal communication and interpersonal skills – ability to interface directly with internal and external stakeholders at all levels
- Strong self-management skills and comfort in a dynamic work environment – display a high level of initiative, effort, and commitment
- Strong project management skills – highly organized, attention to detail, strategic problem-solving, proactive attitude and sense of urgency
- Collaboration and teamwork – comfortable working via email, phone, Zoom, and in-person
- Curiosity and resourcefulness; growth mindset and high EQ
- Critical thinking, strategic consulting, and conceptualization skills
- Experience with Salesforce, project management tools, and other softwares
- Ability to prepare meeting materials, reports, data entry, filing, and document preparation
Benefits
- Opportunity for upside and career growth
- Encouraged to grow professionally and take on new responsibilities
- Work with great people in a high-energy company
- Remote work (Philippines)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
email marketingdata entryevent logisticsmarket researchproject managementdocument preparationdata integritycampaign planningaudience journeyreport preparation
Soft skills
communication skillsinterpersonal skillsself-managementinitiativeattention to detailproblem-solvingcollaborationcuriositycritical thinkingresourcefulness
