Customer Service Representative – 2-year fixed-term
Landis+Gyr
full-time
Posted on:
Location Type: Hybrid
Location: Nuremberg • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Creation, coordination and processing of quotations and orders in the SAP system
- Technical and commercial review of order details
- Interface between customers and internal specialist departments (Sales, Production, Product Management, etc.)
- Telephone and written customer support and advice, and response to enquiries
- Tracking delivery dates and independently initiating actions in case of deviations
- Creation, management and maintenance of customer data
- Maintenance of master data in SAP
Requirements
- Successfully completed technical or commercial vocational training (e.g. industrial clerk, office clerk, electronics technician or similar)
- Professional experience in customer service, preferably in a technical environment
- Very good German and English skills; additional foreign language skills are an advantage
- Strong communication skills as well as pronounced customer orientation and organisational ability
- SAP knowledge is desirable
Benefits
- An attractive compensation package
- A challenging and engaging role with scope for initiative in an international environment
- Pleasant working atmosphere in a performance-oriented setting
- Long-term full-time employment in a successful and innovative company
- Flat hierarchies and short decision-making paths
- Continuous training and professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SAPquotation processingorder processingcustomer data managementmaster data maintenance
Soft skills
communication skillscustomer orientationorganizational ability
Certifications
vocational training