Inspection Support Specialist

Land Gorilla

Inspection Support Specialist at Land Gorilla managing inspection requests and reports for construction projects. Coordinating with independent inspectors and ensuring timely completion of orders.

Posted 4/28/2026full-timeRemote • Arizona, Florida, Idaho, North Carolina, Tennessee, Texas, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $23 per hourWebsite

About the role

Key responsibilities & impact

Assigns incoming orders to qualified independent inspection companies.
Monitors the status of orders, taking action as needed with stakeholders to ensure the timely completion of progress inspection orders.
Provides updates to clients and interacts with inspectors, as needed, through order delivery.
Meets quality and service level standards, and productivity targets.
Consistently follows up on issues through resolution to the satisfaction of stakeholders.
Responsible for maintaining a positive client and vendor experience.
Ability to quickly identify and escalate issues when necessary
Use Land Gorilla’s proprietary software to manage steps in the workflow.
Assists with recruiting new inspectors

Requirements

What you’ll need

Attention to detail
Ability to prioritize and stay organized in a high-volume, fast-paced environment
Natural ability to follow up and persist
Applies good judgement
Exceptional problem-solving skills
Ability to balance demands for speed and quality
Excellent written and verbal communication
Self-motivated, eager to learn
Strong customer service skills
Computer-literate, with an ability to multitask across multiple software applications

Benefits

Comp & perks

Health (+Dependent Coverage)
Dental
Vision Insurance Package
12 Observed Holidays
Paid Time Off: Accrues up to 160 hours/ 20 days
Paid Sick Leave: 40 hours
2 Floating Holidays
Paid Family Leave
401(k) and Company Matching
Employee Assistance Programs (EAPs) for Mental Health, Financial Planning, Crisis Intervention

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

attention to detailability to prioritizeorganizational skillsproblem-solving skillsexcellent written communicationexcellent verbal communicationself-motivatedcustomer service skillsability to multitaskability to follow up