Laksys Consulting

Salesforce Commerce Cloud Consultant, Incentive Compensation (SPIFF)

Laksys Consulting

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Location Type: Remote

Location: India

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Job Level

SeniorLead

Tech Stack

Cloud

About the role

  • Lead end-to-end implementation of Salesforce Commerce Cloud (SFCC)
  • Design scalable B2C and/or B2B eCommerce architectures
  • Configure: Product catalogs, pricing, promotions
  • Checkout flows, payment integrations
  • Customer journeys and personalization
  • Ensure seamless omnichannel experience across web, mobile, and integrations
  • Design and implement SPIFF programs to drive: Sales acceleration
  • Product-specific pushes
  • Channel partner engagement
  • Define incentive models aligned to: Revenue targets
  • Margin optimization
  • Strategic product adoption
  • Build frameworks for real-time incentive tracking and reporting
  • Integrate SFCC with broader Salesforce stack: Sales Cloud (pipeline & opportunity tracking)
  • Service Cloud (customer support integration)
  • Marketing Cloud (campaigns & personalization)
  • Collaborate with CRM and data teams for 360° customer view
  • Define KPIs across commerce and sales incentives: Conversion rates
  • Average order value (AOV)
  • Sales uplift from SPIFF programs
  • Build dashboards and reporting frameworks
  • Continuously optimize promotions, pricing, and incentive effectiveness
  • Partner with business stakeholders (Sales, Marketing, eCommerce, Finance)
  • Translate business goals into technical and incentive design solutions
  • Lead workshops, requirement gathering, and roadmap definition
  • Drive change management and user adoption

Requirements

  • 10+ years of experience in Salesforce ecosystem implementations
  • Hands-on experience with Salesforce Commerce Cloud (SFCC) implementations
  • Proven experience designing and managing SPIFF / incentive compensation programs
  • Strong understanding of: eCommerce architecture & workflows
  • Sales operations and compensation models
  • Experience integrating Salesforce platforms (Sales, Service, Marketing Cloud)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce Commerce Cloud (SFCC)eCommerce architecturepayment integrationsincentive compensation programsKPI definitiondashboard buildingpromotions optimizationpricing strategiescustomer journey designreal-time incentive tracking
Soft Skills
leadershipcollaborationchange managementrequirement gatheringworkshop facilitationstakeholder engagementcommunicationstrategic thinkingproblem-solvinguser adoption