Human Resources

• **About the Role****Lakeside Software is seeking a highly organized and proactive HR Generalist to join our People & Culture team in Boston. This hybrid position requires being in the office 2–3 days per week to support collaboration, connection, and on-site projects.
• This role is ideal for someone who enjoys working across a wide range of HR functions, thrives in a collaborative environment, and has a strong sense of ownership for both process and detail. The HR Generalist will serve as the operational backbone of our People team—supporting projects, programs, and day-to-day administrative excellence across the employee lifecycle. From onboarding and benefits coordination to data integrity, compliance, and process improvement, this person will help build a thoughtful, efficient, and high-trust HR function that scales with Lakeside’s growth.
• **Key Responsibilities****People Operations & Administration**
• - Maintain employee records, data accuracy, and reporting within HRIS and supporting systems.
• - Manage documentation for new hires, terminations, promotions, and policy changes; ensure compliance with state and federal regulations.
• - Partner with Payroll and Finance to ensure accuracy of pay, bonuses, and benefits deductions.
• - Oversee employment verification, background checks, and compliance filings.
• - Coordinate benefits administration and open enrollment, partnering with brokers and vendors to support employees.
• **Programs & Projects**
• - Support the VP of People & Culture in executing HR projects such as job leveling, compensation reviews, and engagement initiatives.
• - Lead process documentation and project tracking for recurring HR cycles (open enrollment, performance reviews, compliance training).
• - Partner with leadership on new HR programs related to wellness, professional development, and recognition.
• - Collaborate with global HR counterparts and cross-functional teams (Finance, IT, Legal) to ensure consistent practices and data integrity.
• **Employee Experience & Communication**
• - Serve as a first point of contact for HR questions, providing clear and timely guidance to employees.
• - Support new hire onboarding logistics, communication, and employee documentation.
• - Draft and distribute internal HR communications, alerts, and process updates.
• - Uphold a positive, approachable, and professional tone in every interaction, helping maintain Lakeside’s culture of respect and accountability.

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