MuleSoft Architect – Freelance
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Partner Delivery Architect
Lakeside Software
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇳 India
Visit company websiteJob Level
SeniorLead
Tech Stack
CitrixDNSLinuxMS SQL ServerSQLVMware
About the role
- Enable Lakeside Software Partners to deliver value to their customers through the SysTrack platform, resulting in continued annual reoccurring revenue (ARR) attainment
- Train and educate our Partners' Centre of Excellence by leveraging a proactive agenda including the value and Velocity blueprints where applicable to the Partner offering and assisting in ensuring that the blueprints and value are received by Partner Clients
- Partner enablement in the planning, and design of SysTrack architecture, and assisting partners with the implementation and operations of SysTrack for their customers
- Coordinate with the customer and internal Lakeside team around Implementation, Testing and Deployment sign-off
- Coordinate with the Network team, AD team, SCCM team, Security and Wintel teams to address project dependencies
- Strong working knowledge of EUC tools and correct approaches to handle them for enterprise customers
- Ability to analyse and assess SysTrack environments, providing education to Partners to drive actionable insights and provide value or ROI use cases
- Consult with Partners on maintaining SysTrack environments for compliance through agent connectivity, platform stability and product upgrades
- Partner with SI’s and MSP’s and collaborate on internal process improvement initiatives
- Prior experience developing collateral, knowledge articles, and process flows based on client needs and partnering with an operations team to provide sophisticated content
- Maintain a degree of awareness about product innovations and development for SysTrack and other EUC tools
- Host enablement sessions and participate in touch points, planning, and review sessions
- Help the Partner to navigate through various stages on SysTrack maturity model
Requirements
- Minimum of 8-10 years of experience in technical consulting, analytics, service delivery
- Exposer supporting MSP’s & GSI’s or working with them in similar setup
- Experience with transformation and desktop engineering projects (e.g. Win10, O365)
- Extensive knowledge of end user computing (EUC), SysTrack, and other DEX or monitoring solutions
- Good working knowledge of troubleshooting Windows/MAC/LINUX Operating Systems as well as DNS, DHCP, AD, Group Policy
- Understanding of relational databases (e.g. Microsoft SQL Server)
- Experience with Citrix, Hyper-V, VMWare or other virtualization platforms
- Experience in Scripting (PowerShell, VBScript), SQL & relational database (SQL Server)
- Bachelor Degree in computer science and engineering (preferred)
- MCSE/MCP/CCA/VCP Certification (preferred)
- **Remote**: Candidates must be based in Delhi, India
- **Travel**: Up to 25%
Benefits
- 20 Days Annual Leave
- 45 Days Annual Leave Maximum
- 4 Festival Days Named
- 8 Festival Days Select
- 12 Days Sick Leave
- 100% Paid Medical Insurance & GPA
- Wellness Programme
- 3x CTC Group Life Insurance
- Pension
- Employee Referral Scheme
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical consultinganalyticsservice deliveryend user computing (EUC)SysTrackdesktop engineeringscriptingtroubleshootingrelational databasesvirtualization
Soft skills
partner enablementcollaborationeducationconsultationprocess improvementcommunicationplanninganalysisproblem-solvingproject coordination
Certifications
MCSEMCPCCAVCP