Senior Manager, Learning Strategy
The Home Depot
Care Manager
Lakeland Care
full-time
Posted on:
Location Type: Remote
Location: Remote • Wisconsin • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Provide care management and service coordination to LCI members
- Arrange for provision of services and supports based on a comprehensive assessment of the member's identified outcomes and needs
- Monitor the provision of services based on the member-centered plan per LCI policy and procedures, and Department of Health Services (DHS) contract requirements
- Coordinate and participate in home visits and care conferences involving the member, their supports, and providers
- Collaborate with RNCM to coordinate acute and primary care services, care transitions, and related follow-up care
- Conduct in-person comprehensive, strengths-based assessment of the member's outcomes, needs and risks; perform reassessment as condition changes
- Develop, coordinate, monitor and evaluate the members’ outcome-based member-centered plans, considering cost and effectiveness in authorizing services and choosing providers
- Implement risk mitigation strategies to promote the member’s health, safety and independence while respecting the member’s rights to appeal and grieve
- Maintain member records as required by DHS contract and LCI policy
- Build and maintain an effective and collaborative working relationship with RNCM partner and various departments/stakeholders
- Participate in team meetings and on-going trainings to stay abreast of policies, procedures, and state/federal regulations
- Maintain the confidentiality of member information and protected health information (PHI) in accordance with HIPAA and state/federal regulations
Requirements
- Certified Social Worker in the State of Wisconsin
- Minimum of one (1) year experience working with at least one of the family care target populations
- A four-year bachelor’s degree or more advanced degree in Human Services or related field with one (1) year experience working with at least one of the family care target populations
- A four-year bachelor’s degree or more advanced degree in any other area than Human Services with a minimum of three (3) years’ experience working with at least one of the family care target populations
- Working knowledge of computers, computer programs, typing, and data entry
- Ability to access members’ homes which are not required to comply with the ADA regulations
- Ability to multi-task and work in a fast-paced environment
- Ability to lift up to 25lbs
- Current driver’s license, acceptable driving record and proof of adequate insurance
Benefits
- Health insurance
- Retirement plans
- Flexibility in work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
care managementservice coordinationcomprehensive assessmentoutcome-based planningrisk mitigation strategiesdata entrymember-centered plan developmentmonitoring servicesconducting home visitsstrengths-based assessment
Soft skills
collaborationcommunicationmulti-taskingorganizational skillsrelationship buildingconfidentialityproblem-solvingadaptabilityteamworkindependence
Certifications
Certified Social Workerdriver’s license
