Manager

• Coordinate and participate in home visits and care conferences involving the member, their supports, and providers.
• Collaborate with RNCM to coordinate acute and primary care services, care transitions, and related follow-up care.
• Conduct in-person comprehensive, strengths-based assessment of the member's outcomes, needs and risks; perform reassessment as condition changes.
• Develop, coordinate, monitor and evaluate the members’ outcome-based member-centered plans, considering cost and effectiveness in authorizing services and choosing providers.
• Implement risk mitigation strategies to promote the member’s health, safety and independence while respecting the member’s rights to appeal and grieve.
• Maintain member records as required by DHS contract and LCI policy.
• Build and maintain an effective and collaborative working relationship with RNCM partner and various departments/stakeholders.
• Participate in team meetings and on-going trainings to stay abreast of policies, procedures, and state/federal regulations.
• Maintain the confidentiality of member information and protected health information (PHI) in accordance with HIPAA and state/federal regulations.

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Contract Manager

National Trade Association Manager