Senior Service Manager

Lake Champlain Chamber

Pivotal leadership role delivering high-quality, person-centred adult social care services in Lancashire. Focusing on mental health services and driving operational excellence and service improvement.

Posted 7/3/2026full-timePreston • 🇬🇧 United KingdomSenior💰 £66,336 - £72,150 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading operational delivery of Adult Social Care services, with a strong focus on compliance, service improvement, and strategic leadership. Proven ability to engage stakeholders and drive transformation across health, voluntary, and community sectors.

Highest-signal resume keywords

Leadership Of Large Operational ServicesAdult Social Care Legislation KnowledgeService Improvement And TransformationStakeholder Engagement SkillsProfessional Qualification In Social Work

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational DeliveryService ImprovementPerformance ManagementData-Driven Decision MakingAssessment And Review Systems

Soft Skills

Communication SkillsTeam LeadershipAdaptability

Certifications & Qualifications

Social Work QualificationOccupational Therapy Qualification

Industry Keywords

Adult Social CareMental Health ServicesIntegrated WorkingPartnership WorkingCompliance Standards

About the role

Key responsibilities & impact

Lead the operational delivery of Adult Social Care services, currently within Mental Health, ensuring high-quality and compliant provision
Drive service improvement and transformation, responding to changing needs and priorities
Provide strategic leadership and advice to senior stakeholders across Adult Services and partner organisations
Champion integrated and partnership working across health, voluntary and community sectors
Ensure robust systems for assessment, review, safeguarding and performance management
Lead and inspire multidisciplinary teams to deliver consistent, high quality practice.
Use data and insight to support evidence-based decision making and service improvement
Represent the service at key boards, partnerships, and strategic forums

Requirements

What you’ll need

Significant experience of leading large, diverse operational services
A proven track record of delivering high-quality services and transformation programmes
Strong understanding of adult social care legislation, policy, and best practice
Experience of working in partnership with health, voluntary, and community sectors
The ability to adapt and lead across different service areas in response to business need
Excellent leadership, communication, and stakeholder engagement skills
A relevant professional qualification (e.g. Social Work / Occupational Therapy) and registration with the appropriate professional body is essential.

Benefits

Comp & perks

Supportive – recognising and building on strengths
Innovative – continuously improving how we deliver services
Respectful – placing people at the heart of what we do
Collaborative – working with partners to achieve the best outcomes