Implementation Engineer

LAHZO

Implementation Engineer overseeing client onboarding and configuring AI agents at Lahzo's platform. Managing integrations and translating business needs into technical setups.

Posted 6/18/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $140,000 - $170,000 per yearWebsite

Tech Stack

Tools & technologies

BigQueryMongoDBPythonRedisSQLTypeScript

About the role

Key responsibilities & impact

Own client onboarding end to end.
Take new clients from signed contract to live AI agent, managing the full technical implementation lifecycle with clear timelines and accountability.
Integrate client systems.
Connect CRMs, lead sources, inventory feeds, websites, and third-party platforms to Lahzo's infrastructure — including legacy systems with incomplete or inconsistent data.
Configure and tune AI agents.
Set up each client's AI agent with accurate business context, communication style, product knowledge, and behavioral parameters.
Understand how prompt and configuration changes affect downstream AI behavior before they reach production.
Translate business needs into technical setup.
Work directly with account managers and clients to understand their business, and turn that understanding into agent configurations that perform.
Debug across layers.
When something isn't working, you trace it through the full stack — integration, data, prompt, and agent behavior — until it's resolved.
Reduce onboarding time.
Identify patterns across implementations and work with the team to standardize, document, and accelerate the onboarding process over time.
Document what you build.

Requirements

What you’ll need

Hands-on experience with API integrations and third-party system connectivity, particularly with messy or legacy data sources
Solid foundation in TypeScript, Python, or equivalent backend languages — enough to build, debug, and modify integrations independently
Working familiarity with AI systems and LLM behavior — you understand how context and prompts shape agent output, and you can configure AI agents thoughtfully without needing to build them from scratch
Strong project management instincts — you can own a timeline, surface blockers early, and keep technical and non-technical stakeholders aligned
Clear communicator who can translate technical requirements into plain language for clients and account managers, and translate client feedback back into precise technical configuration
Experience with databases — SQL on BigQuery, MongoDB, Redis or similar
Comfortable in fast-paced startup environments where scope is wide and processes are still being built
Low ego, high ownership — you don't wait to be told what to do, and you follow a problem through until it's actually solved

Benefits

Comp & perks

medical
vision
dental
unlimited PTO
401k
collaborative, growth-focused, high-trust, high-performance environment where your ideas matter

ATS Keywords

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Hard Skills & Tools

API integrationsTypeScriptPythonAI systemsLLM behaviorSQLBigQueryMongoDBRedisdebugging

Soft Skills

project managementclear communicationproblem-solvingstakeholder alignmentpattern identificationdocumentationownershipadaptabilityclient understandingtechnical translation